Regional Performance & Process Optimization Lead

BCD Meetings & Events; Colombia; Híbrido; COP 90.000.000 - 140.000.000; Jornada completa

Descripción de la vacante

BCD Meetings & Events, a global meetings and events agency, is seeking a Regional Performance Optimization Manager in Colombia. The role drives operational excellence across multiple markets, leading process improvement, data analysis, KPI tracking, and scalable solutions with key stakeholders across functions.

You will optimize processes, monitor performance, and advocate continuous improvement while collaborating with Operations, Commercial, Finance, and regional leadership to elevate customer

Formación

• Bachelor's degree in Industrial Engineering, Business Administration, Operations, Project Management, Data Analytics or related areas.
• Experience in Operational Excellence, Business Excellence, Continuous Improvement, or Performance Management.
• Experience leading end-to-end process improvement initiatives with process mapping and documentation.
• Experience managing cross-functional projects.
• Advanced level of English, written and spoken (to be assessed in interview).

Responsabilidades

• Lead regional initiatives for operational excellence and performance optimization.
• Analyze operational data, detect gaps, and develop improvement plans.
• Design, document, standardize and optimize business processes.
• Develop and monitor KPIs, dashboards, and performance metrics.
• Lead cross-functional projects from planning to implementation.
• Promote continuous improvement, standardization and best practice initiatives.
• Identify automation opportunities in conjunction with Technology teams.
• Present progress, results and business cases to senior leaders.

Conocimientos

Operational Excellence

Continuous Improvement

Performance Management

Data Analytics

English proficiency

Cross-functional leadership

Educación

Industrial Engineering

Business Administration

Operations

Project Management

Data Analytics

Herramientas

Microsoft Excel

Microsoft Visio

Smartsheet

Lean

Six Sigma

Agile methodologies

Descripción del empleo

BCD Meetings & Events, a global meetings and events agency, is seeking a Regional Performance Optimization Manager in Colombia. The role drives operational excellence across multiple markets, leading process improvement, data analysis, KPI tracking, and scalable solutions with key stakeholders across functions.

You will optimize processes, monitor performance, and advocate continuous improvement while collaborating with Operations, Commercial, Finance, and regional leadership to elevate customer