Quality manager

IDEMIA Group; Bogotá; Presencial; COP 60.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

IDEMIA Group in Bogotá seeks a Supplier Quality Specialist responsible for qualifying suppliers, conducting audits, and monitoring performance to maximize customer satisfaction and IDEMIA's quality standards.

You will drive root-cause analyses, support continuous improvement initiatives, and coordinate across Procurement, Production, and Engineering to ensure compliant, high-quality supplies. Experience with quality systems and SLAs is preferred.

Formación

• Experience in supplier quality management and supplier audits.
• Strong analytical and problem-solving skills.
• Ability to drive continuous improvement across multiple teams.

Responsabilidades

• Qualifies IDEMIA's suppliers.
• Conducts audits at suppliers’ premises to evaluate quality maturity and compliance with standards.
• Monitors supplier performance using KPIs and SLAs.
• Performs root-cause analysis of non-conformities and defines corrective actions.
• Ensures quality standards for new products and changes.
• Drives alignment across Procurement, Production, and Engineering teams.

Conocimientos

Supplier quality management

Audits

Root-cause analysis

KPI analysis

Cross-functional collaboration

Team leadership

Herramientas

8D methodology

Descripción del empleo

This role aims at optimising and monitoring the quality level of supplies by having the objective to maximize customer satisfaction as well as IDEMIA's performance.

Key Missions

• Qualifies IDEMIA's suppliers
• Conducts audits at suppliers’ premises to evaluate supplier quality maturity and to ensure compliance with IDEMIA and customer quality standards and business needs
• Monitors IDEMIAs suppliers’ performance in terms of quality, on-time-delivery and respect of service-level agreements, by analyzing KPIs and by conducting supplier audits
• Conducts and drives the root-cause analysis of non-quality issues or events and ensures proper corrective actions are defined and implemented by suppliers
• Ensures IDEMIA quality standards are maintained for suppliers’ new products or product changes
• Drives alignment between Supplier, Procurement Business Partners, Production, Purchasing, Supply Chain and Engineering teams
• Contributes to specification definition and check the suppliers’ ability to meet the requirements
• Develops suppliers by supporting or driving the implementation of continuous improvement activities (deployment of best practices such as “Total Preventive Maintenance’, “Lean”, “Seven quality basics”, etc.)
• Inspecst quality of incoming supplies in IDEMIA premises (for team-members based in production sites)
• Validates introduction into production
• Manages segregation of non-conforming products
• Reviews problem solving report (8D’s)
• Monitors and reports relevant KPIs and may manage a team
• Conducrs most supplier quality management activities in autonomy, including driving supplier continuous improvement and performance for a product line or a manufacturing or personalization site
• Conducts supplier audits and analyses the data from audits
• Coordinqtes and supervises eventually a team