Pre-Litigation Case Manager

Job Duck, LLC; Colombia; Remote; COP 43,334,000 - 46,886,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Professional development

Job summary

Job Duck, LLC is hiring a Pre-Litigation Case Manager / Legal Assistant to support our growing personal injury practice. The role is ideal for an organized, proactive professional seeking a long-term career within a supportive and high-performing team.

Schedule is Monday–Friday, 08:30 AM–05:30 PM EST. You will handle police reports, medical records, insurer communications, Letters of Representation, and manage a pre-litigation caseload while maintaining excellent client service.

Qualifications

• Experience as a Case Manager, Legal Assistant, or similar in personal injury law (pre-litigation preferred).
• Excellent written and verbal communication abilities.
• Ability to manage multiple cases with strong attention to detail.
• Comfortable communicating with clients, medical providers, and insurers.
• Proficiency with case management software and Microsoft Office.
• Ability to work independently while meeting deadlines.

Responsibilities

• Requesting and following up on police reports, medical records, and related documentation.
• Communicating with insurance companies regarding claims and coverage.
• Preparing and sending Letters of Representation.
• Managing a caseload of personal injury matters throughout the pre-litigation phase.
• Preparing and organizing documentation for negotiations and potential settlements.
• Providing regular case updates regarding insurance coverage, treatment status, and case developments.
• Maintaining regular communication and follow-up with clients to ensure an excellent client experience.

Skills

Case management

Communication

Attention to detail

Independent worker

Tools

Case management software

Microsoft Office

Job description

JOB DUCK IS HIRING A PRE-LITIGATION CASE MANAGER

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

We are seeking a highly motivated Pre-Litigation Case Manager / Legal Assistant to support our growing personal injury practice. This role is ideal for someone who takes pride in their work, thrives in a fast-paced environment, and is committed to building a long-term career within a supportive and high-performing team. The ideal candidate is intelligent, organized, proactive, and eager to grow into a key contributor within the firm. We are looking for someone who is not just seeking a job, but an opportunity to become a true superstar in their field.

Schedule:

Monday to Friday from Monday to Friday 08:30 AM to 05:30 PM EST

Your Responsibilities Will Include but Are Not Limited To:

• Requesting and following up on police reports, medical records, and related documentation.
• Communicating with insurance companies regarding claims and coverage.
• Preparing and sending Letters of Representation.
• Managing a caseload of personal injury matters throughout the pre-litigation phase.
• Preparing and organizing documentation for negotiations and potential settlements.
• Providing regular case updates regarding insurance coverage, treatment status, and case developments.
• Maintaining regular communication and follow-up with clients to ensure an excellent client experience.

What We’re Looking For:

• Previous experience as a Case Manager, Legal Assistant, or similar role within a personal injury law firm
• Excellent written and verbal communication abilities
• Ability to manage multiple cases while maintaining attention to detail
• Comfortable communicating with clients, medical providers, and insurance companies
• Proficiency with case management software and Microsoft Office applications
• Ability to work independently while remaining accountable to deadlines and expectations
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1220 USD to 1320 USD
• Paid time off.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.