PL Account Executive

Numerator / Market Track, LLC; Bogotá; Presencial; COP 48.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

Numerator is seeking an Account Executive in Bogota, Colombia to ensure delivery of services under client contracts, present results, and lead project briefings. You will coordinate cross-functional teams, manage client expectations, and identify new opportunities to expand business with existing clients.

The role involves planning, risk assessment, and direct interaction with account leaders to drive revenue and client satisfaction while leveraging Kantar Worldpanel data insights.

Formación

• Deliver services under contracts with clients, providing analytics depth and insights.
• Prepare client presentations and help clients understand data for decision making.
• Lead project briefs, define scope, and manage expectations for deliverables and timelines.
• Structure proposals for out-of-scope work and present them to clients.

Responsabilidades

• Prepare annual business planning and monitor implementation with manager.
• Forecast risks to client satisfaction and implement action plans.
• Lead or participate in internal projects and negotiate with other areas.
• Create customized solutions for clients, coordinating with other areas.
• Monitor sales goals monthly and adjust plans as needed.
• Maintain regular communication with account leaders and stakeholders.
• Support strategic company projects (MYWP, GCF, Insights).
• Update internal stakeholders list and responsibilities.
• Routine tasks: meet deadlines and communicate status to stakeholders.
• Use and maintain key tools: Timesheet, Kantar Connect, Renova, Worldpanel Online.
• Coordinate and mentor less-experienced team members for growth.

Descripción del empleo

PL Account Executive

Location: Bogota, Colombia | Req#: 610022

Employee Referral

Job Description

I. Clients

• Responsible for ensuring the delivery of services under the established contracts with clients, providing specifics and analytical depth answers for each demand, applying advanced level tools and Kantar Worldpanel databases.


• Prepare presentations of results and reports to clients, as well as have deep knowledge of the business of customers, assisting them in understanding the data and in decisions to be made based on Kantar Worldpanel survey data.


• Lead briefing sessions for projects, ensuring clear scope definition and proper management of expectations regarding deliverables and timelines.


• Receive and structure project briefs outside the scope of regular services, coordinating the development of proposals and leading their presentation to clients.

II. Internal

• Prepare the annual business-planning (chart of accounts / share), validate it with the manager and monitor implementation.


• Predict risks of decrease in clients satisfaction index (CSS) build action plan to increase and / or maintain the indexes according to the area’s CSS goal and involve other team executives to ensure implementation and effectiveness of the plan.


• Lead and/or participate in development of internal projects, being the main interface in negotiations with other areas involved.


• Act proactively in creating customized solutions according to the type of business and customer need, involving other areas and validating actions with the manager.


• Monthly monitor sales goals and make alternative plans to achieve the results if needed.


• Lead Regular Communication with account leaders


• Support the Company Strategic Project (MYWP, GCF, Insights...)


• Update internal stakeholders list responsible.


• a) Routine
  
  
  
  • Respect the established deadlines with clients and other areas.
  
  
  • Be the Manager's representative (backup) in addressing the area accounts in case of their absence.
  
  
  • Be responsible to communicate status & updates to countries & stakeholders about Regional & Global advances in the category/account that leads & support regular interactions lead by account leader.
  
  
  • Use and maintain updated the organization’s support systems for daily routines, reduction of workload, automatization and management: Timesheet, Kantar Connect, Renova, Worldpanel Online.
  
  
  • Participate on regular performance evaluation aligned in Kantar Worldpanel standards: JTI.
  
  
  
  


• b) People Management
  
  
  
  • Ensure efficiency of the team and identify opportunities for improvement in work routines.
  
  
  • Provide methodology / tools trainings and analysis for internal staff and clients, as well as critically analyze the existing content, identify opportunities for improvement and make necessary changes with approval of commercial area Managers.
  
  
  • Coordinate the work of executives with less experience, transmitting knowledge, guiding them to their professional growth and contributing to the motivation of team members.
  
  
  
  

III. Leverage Knowledge

• Apply knowledge broadly to suggest further analysis and develop actionable recommendations.


• Client understanding to support internal stakeholders.


• Thought Leadership Capability.

Have open and positive approach to necessary changes for the development of Kantar Worldpanel business.

• Prospect new projects/business opportunity and regular clients, with guidance from management (if necessary), in order to meet the sales targets set by the company generating direct revenue or up sale Global/Local.


• Identify needs for creating new types of training for commercial area, propose the arrangements to the managers and be available to participate in the development of content.


• Prepare, submit and negotiate proposals with clients, following up the commercial policy and involving the management of the area as needed.


• Monitor account KPIs to anticipate needs or problems to a proactive activation.

Skills & Requirements: TBD

There is strength in numbers - We are the Numerati

Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more - we’re always finding ways to better support, celebrate and accelerate our team.