Operations Manager - Engineering/Process Background

DRI SYSTEMS; Colombia; A distancia; COP 80.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

A fast-growing IT solutions company based in Colombia is looking for a skilled Operations Manager to lead operations, improve processes, and work closely with teams. The ideal candidate has over 5 years of experience in operations, holds a relevant degree, and is proficient in English. Join us for a rewarding career with opportunities for advancement and a supportive team culture.

Servicios

Weekly pay of $400

Long-term career opportunity

Fixed weekends off

Formación

• 5+ years of proven operations experience in IT services or related fields.
• Proven success in building and scaling systems and processes.
• Comfortable balancing strategic planning with hands-on execution.

Responsabilidades

• Oversee daily operational functions and improve efficiency.
• Lead the integration and optimization of Odoo.
• Collaborate with teams to ensure seamless operations.

Conocimientos

Operations leadership

Project management

English proficiency

Systems and process development

Cross-functional coordination

Educación

Bachelor’s degree in Industrial Engineering or related

Project management certifications (PMP, CAPM, Lean Six Sigma)

Herramientas

Odoo

ERP systems

Descripción del empleo

Overview

We are a fast-growing U.S.-based IT solutions company seeking a highly skilled and process-driven Operations Manager to strengthen our operational backbone as we continue scaling. This is a leadership role for someone who combines technical expertise with the ability to design, implement, and refine systems in a lean, fast-paced environment. If you’re an operations professional who thrives on building structure, streamlining workflows, and driving measurable results — while staying hands-on with the team — this is your chance to make a lasting impact in a company where operational excellence and people-first values truly matter.

Key Responsibilities

• Operations Leadership
  • Oversee daily operational functions across field services, vendor management, and client coordination.
  • Establish, document, and refine processes to improve efficiency, consistency, and accountability.
  • Monitor KPIs across operations and report to senior leadership with actionable insights.
  • Ensure operational stability by acting as the central point of accountability for deliverables and deadlines.
• Systems & Process Development
  • Lead the integration and optimization of Odoo as the company’s primary platform for operations, finance, and compliance.
  • Identify workflow bottlenecks and implement solutions that scale as the company grows.
  • Drive operational projects end-to-end, ensuring milestones are met on time and within scope.
• Cross-Functional Coordination
  • Partner with administrative and technical teams to ensure seamless execution between field operations, finance, and client-facing functions.
  • Act as the escalation point for operational challenges, providing clear decisions and guidance.
  • Collaborate with leadership to design and implement training and development for staff.
  • Be a hands-on leader who thrives in a small but fast-growing team environment.

Qualifications

• Bachelor’s degree required in Industrial Engineering, Systems Engineering, Mechatronics, or a related process/operations discipline.
• Project management certifications (PMP, CAPM, Lean Six Sigma, or equivalent) highly preferred.
• 5+ years of proven operations experience, ideally in IT services, telecom, BPO, or field services industries — or a strong engineering background combined with demonstrated leadership and process design capabilities.
• Proven success in building and scaling systems and processes in a growth-stage environment.
• High English proficiency (written and spoken), with the ability to communicate clearly across stakeholders.
• Direct experience with Odoo is a major plus; otherwise, proven ERP implementation experience with strong willingness to specialize in Odoo.
• Comfortable balancing strategic planning with hands-on, tactical execution.
• High level of professional maturity, accountability, and leadership presence.

What We Offer

• Weekly pay of $400, always on time.
• Long-term career opportunity with clear room for advancement.
• Direct partnership with senior leadership in shaping the company’s growth.
• Fixed weekends off.
• Permanent remote/WFH role.
• Supportive, collaborative, and growth-oriented team culture.

How to Apply

If you’re excited to join our growing IT solutions business, please apply through this platform and then complete your application by sending us an email to the address listed on the confirmation page after applying. Use the subject line “Operations Manager” and begin the first line of your email with the phrase “Blue Mockingbird.”

Your email must include:

• Full Name
• Updated Resume/CV
• WhatsApp Number
• Verifiable references from past employers
• A link to your video introduction explaining why you’re the best fit (required for consideration)

Please note: a short video introduction is required to move forward in the process.