OPERATIONS & ENABLEMENT LEAD

Inchcape Américas; Colombia; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Supportive environment

Career growth

Work-life balance

Industry leadership

Descripción de la vacante

Inchcape Américas, part of Inchcape’s global network, is seeking an Operations & Enablement Lead in Colombia to drive SAP delivery standards and cross-regional consistency. You will oversee the readiness of artifacts and collaborate with delivery teams to ensure quality and repeatable execution.

The role emphasizes onboarding, structured improvement initiatives, and maintaining disciplined delivery practices across projects while avoiding direct ownership of project timelines.

Formación

• Bachelor’s degree in Business Administration, Engineering, Information Systems, or related field.
• Experience in SAP delivery environments and process adoption.
• Experience with cross-functional collaboration and delivery management tools.
• Fluent English required.

Responsabilidades

• Drive consistent adoption of SAP delivery processes, standards, and best practices across regions.
• Oversee readiness and quality of delivery artifacts, documentation, acceptance criteria, and tracking mechanisms.
• Monitor delivery execution through checkpoints, readiness validations, and gap identification; support continuous improvement.
• Collaborate with Practice, Capability, and Learning teams to align delivery standards and support onboarding/training.
• Partner with Delivery Managers and Project Managers to strengthen execution excellence and delivery consistency.

Conocimientos

Delivery lifecycle

Cross-functional teamwork

Stakeholder management

Communication skills

Analytical mindset

Process adoption

English fluency

Educación

Bachelor's degree

Herramientas

JIRA

Descripción del empleo

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Digital part of Inchcape’s global network.

You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.

Our Enterprise Resource Planning platform is seeking a Operations & Enablement Lead to join our team in Colombia. The Ops & Enablement Lead is responsible for ensuring that SAP Delivery is executed in a consistent, disciplined, and standardized manner across all projects and regions

What you’ll do

• Drive consistent adoption of SAP delivery processes, standards, and best practices, ensuring operational discipline and a standardized way of working across all regions.
• Oversee the readiness and quality of delivery artifacts, documentation, acceptance criteria, and tracking mechanisms, ensuring compliance with quality gates and promoting artifact reusability.
• Monitor delivery execution through checkpoints, readiness validations, and early identification of gaps or deviations, while supporting continuous improvement initiatives.
• Partner with Practice, Capability, and Learning teams to align delivery standards, support structured onboarding, provide refresher training, and address recurring knowledge or skill gaps.
• Collaborate with Delivery Managers and Project Managers to strengthen execution excellence and delivery consistency without owning project timelines, scope, or key project decisions.

About you

• Strong understanding of the end-to-end delivery lifecycle within technology, product, or SAP delivery environments, with experience driving process adoption, operational excellence, and standardized execution practices.
• Proven experience working across cross-functional teams and leveraging delivery management tools (e.g., JIRA), quality checkpoints, artifact governance, and continuous improvement methodologies to optimize delivery outcomes.
• Ability to translate delivery standards, frameworks, and guidelines into practical, scalable, and repeatable execution models that enhance consistency and efficiency.
• Bachelor’s degree in Business Administration, Engineering, Information Systems, or a related field; knowledge of Agile, hybrid, or structured delivery methodologies; Agile/Scrum certifications are a plus; fluent English required
• Strong stakeholder management, communication, and influencing skills, with the ability to drive alignment across global teams without direct authority, supported by a structured, analytical, and detail-oriented approach.

We offer you

• Supportive Environment: Work alongside a dynamic team committed to your success.
• Career Growth: We're invested in your development and offer ample opportunity for advancement.
• Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support.
• Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Digital employs over 1,300 team members across Colombia and Philippines. Our portfolio includes vehicle distribution for world-renowned brands, market-leading fulfilment solutions, exceptional retail experiences, and tailored financial services.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role