NetSuite Admin & Client Ops Coordinator (LATAM)

AI Digital

Bogotá

On-site

COP 24,000,000 - 42,000,000

Full time

9 days ago

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Job summary

AI Digital is seeking a detail-oriented coordinator to manage client onboarding, documentation, and cross-team communication across the Americas. The role emphasizes meticulous data handling, organized records in Google Drive, and efficient triage of client requests to Finance, Ops, Legal, and Growth teams.

The successful candidate will fluent English, based in Central or South America, with experience in project coordination tools such as Asana, Jira, or monday.com, and a track record of

Qualifications

Fluent English communication with internal and external stakeholders.
Extremely organized with high attention to detail.
Experience with task management tools (Asana, Jira, Monday.com).

Responsibilities

NetSuite (ERP/CRM) Administration: Serve as the primary admin for NetSuite (client data and categorization, sales orders). QA for NetSuite client info not automatable.
Client Support & Comms: Participate in customer onboarding calls and client-facing meetings as a scribe; triage requests to Finance, Ops, Legal and other teams.
Client Paperwork Organization: Maintain signed client paperwork in Google Drive with consistent taxonomy across pods.
Billing & Accounts Receivable Triage: Liaise between Clients and Finance to resolve invoice disputes and manage prepay/delayed payments.

Skills

Communication with stakeholders

Attention to detail

Organization

Tools

Asana

Jira

monday.com

Job description

The successful candidate will fluent English, based in Central or South America, with experience in project coordination tools such as Asana, Jira, or monday.com, and a track record of

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