Member Experience Concierge

WeWork; Puerto Bogotá; Sur place; COP 24 000 000 - 36 000 000; Plein temps

Résumé du poste

WeWork is seeking a Front Desk Associate to be the heart of our hospitality team. You will greet members and guests, manage front desk operations during set business hours, and be the on-site contact for inquiries at the Community Bar.

You will learn member needs, promote WeWork services, and support mail, keys, and amenities to ensure a smooth daily operation. You should be a people-person with strong English and interpersonal skills, capable of multitasking and delivering outstanding guest

Qualifications

• Bachelor's degree in Hospitality, Tourism or related field.
• Proficient in English.
• People-person with strong interpersonal abilities.
• Able to multitask and maintain guest-focused service.

Responsabilités

• Greet members and guests warmly and be the on-site face of WeWork.
• Manage front desk operations during business hours and handle mail/packages.
• Learn member names and needs to build community and promote services.
• Explain policies and offer WeWork products and solutions.
• Assist with keys, registrations, and building amenities as needed.

Connaissances

Hospitality

English proficiency

Interpersonal skills

Multitasking

Formation

Bachelor's degree in Hospitality or related

Outils

Basic computer skills

Description du poste

WeWork is seeking a Front Desk Associate to be the heart of our hospitality team. You will greet members and guests, manage front desk operations during set business hours, and be the on-site contact for inquiries at the Community Bar.

You will learn member needs, promote WeWork services, and support mail, keys, and amenities to ensure a smooth daily operation. You should be a people-person with strong English and interpersonal skills, capable of multitasking and delivering outstanding guest