Front Desk & Member Experience Lead

WW_COL - WeWork Colombia S.A.S; Soacha ciudad; Sur place; COP 14 000 000 - 21 000 000; Plein temps

Résumé du poste

WeWork Colombia S.A.S is seeking a Front Desk Associate to be the welcoming face of the building, greeting members and guests, handling front desk operations, and supporting the Community Management team. You will learn WeWork policies, assist with mail and access, and promote services to create a positive member experience.

The role emphasizes outstanding communication, teamwork, and a passion for hospitality, with duties spanning guest relations, operations, and local service recommendations.

Qualifications

• Bachelor's degree in Hospitality, Tourism or related field.
• Proficient in English for guest communications.
• Strong interpersonal and multitasking abilities.

Responsabilités

• Greet members and guests warmly at front desk.
• Cover front desk during business hours and be on-site point of contact.
• Manage mail, packages, and guest check-ins per policies.
• Provide space orientation and assist with access and keys as needed.
• Promote WeWork products and services to members and guests.

Connaissances

English proficiency

People skills

Interpersonal skills

Multitasking

Team player

Formation

Bachelors in Hospitality/Tourism

Secondary school certificate (preferred)

Outils

Basic computer skills

Description du poste

WeWork Colombia S.A.S is seeking a Front Desk Associate to be the welcoming face of the building, greeting members and guests, handling front desk operations, and supporting the Community Management team. You will learn WeWork policies, assist with mail and access, and promote services to create a positive member experience.

The role emphasizes outstanding communication, teamwork, and a passion for hospitality, with duties spanning guest relations, operations, and local service recommendations.