Manager, Solution Advisory - 11831

Coupa; Bogotá; Presencial; COP 120.000.000 - 240.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global Wellness Days

Birthday Time-Off

Volunteer Time Off

Employee Assistance Program (EAP)

Travel Protection

Descripción de la vacante

Coupa in Bogotá seeks a Manager of Solution Advisory to lead a high-impact team of Solution Advisors. You will architect a leading team driving the AI-driven platform to deliver world-class results for customers from Bogotá and across time zones.

You will oversee coaching, certification programs, and personnel lifecycle, ensuring excellence in storytelling and problem solving. The role requires proven leadership, a coaching mindset, and strong cross-time-zone coordination, with English mandatory

Formación

• Proven Leadership: Experience managing or leading a team in Presales, Solution Advisory, or Customer Success.
• The "Coach" Mentality: enjoy shadowing and certifying; provide constructive feedback that sticks.
• Triangular/bilingual communication: English required; Portuguese a plus.
• Solution Sales Acumen: understand discovery, storytelling, and the WHY behind the software.
• Adaptability: manage a team across two time zones with strong organizational skills.

Responsabilidades

• Lead a high-impact team of Solution Advisors.
• Architect and mentor a world-class team of storytellers and problem-solvers.
• Monitor bandwidth and productivity of the team.
• Create individual development plans for upskilling in AI and platform capabilities.
• Regularly review demos for output quality; HR management and lifecycle duties.
• Track team KPIs and maintain up-to-date data for decision-making.

Conocimientos

Leadership

Coaching

People management

Time management

Descripción del empleo

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Manager, Solution Advisory at Coupa:

As the Manager of Solution Advisory, you will lead a high-impact team of talented Solution Advisors. You aren't just managing a team; you are architecting a world-class engine of storytellers and problem-solvers. From the office of Bogotá you will lead the charge in making Coupa’s AI-driven platform the gold standard for our customers.

What You'll Do:

• Talent Architect: You will lead a diverse team. You are responsible for their growth, conducting regular 1:1s, performance evaluations, and career pathing
• The Master Coach: You won't just tell them what to do; you’ll show them. You will shadow calls, provide real-time feedback, and lead certification programs to ensure every advisor is a "black belt" in the Coupa platform
• Operational Excellence: You will monitor team bandwidth and productivity
• Development & Mentorship: Create individual development plans for each resource to ensure constant upskilling in AI and platform capabilities
• Quality Assurance: Regularly review demos and to ensure the highest quality of output
• HR Management: Manage the full employee lifecycle, including hiring, onboarding, performance reviews, and administrative duties
• Administrative/Operational Excellence: Track and maintain team KPIs, ensuring reliable, up-to-date data to support informed, trend-based decision-making

What You Will Bring to Coupa:

• Proven Leadership: Experience managing or leading a team in a Presales, Solution Advisory, or Customer Success environment. You know how to motivate people and drive results
• The "Coach" Mentality: You have a passion for developing others. You enjoy the process of "shadowing and certifying" and know how to give constructive feedback that sticks
• Trilingual/Bilingual Communication: English is a must. Portuguese is a plus
• Solution Sales Acumen: You understand discovery, storytelling, and the "why" behind the software. If you know Procurement or Fintech, that’s a major plus
• Adaptability: Leading a team that supports two different time zones requires a manager who is organized, flexible, and highly efficient with time management

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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