Junior Onboarding Specialist

MSA Asia; Colombia; À distance; COP 24 000 000 - 36 000 000; Plein temps

Résumé du poste

MSA Asia is seeking a motivated Junior Client Onboarding Specialist to join its international team. This fully remote position is based in Colombia, offering a pathway to develop a career in international corporate services.

You will support onboarding for international clients, coordinate documentation, and ensure timely information collection while working with colleagues across time zones. The role emphasizes attention to detail, client-focused communication, and the ability to manage

Qualifications

• Bachelor's degree in business-related field or equivalent.
• 0–2 years of relevant experience; fresh graduates are encouraged to apply.
• Excellent written and spoken English.
• Strong organizational skills and attention to detail.
• Excellent communication and client-focused attitude.
• Ability to manage multiple tasks, meet deadlines, and work independently.
• Experience with CRM or project management tools is a plus.

Responsabilités

• Support onboarding of international clients seeking company incorporation.
• Guide clients through onboarding requirements, including document collection and forms.
• Communicate professionally to collect information on time.
• Maintain organized client records and monitor onboarding progress.
• Provide regular updates to clients on application status.
• Coordinate with internal teams and external providers for incorporation procedures.
• Prepare and review incorporation documentation for completeness and accuracy.
• Track deadlines and follow up on outstanding requirements.
• Assist with transition to ongoing accounting, tax, and compliance services.

Connaissances

English proficiency

Formation

Bachelor's degree

Outils

Microsoft Office

Google Workspace

Online collaboration tools

Description du poste

MSA Asia is an international corporate services provider helping businesses establish, manage, and grow their operations across Asia and beyond. We specialize in company incorporation, accounting, tax compliance, payroll, and corporate advisory services, supporting businesses entering new markets and navigating local regulatory requirements.

We are looking for a motivated and detail-oriented Junior Client Onboarding Specialist to join our international team. This fully remote position is based in Colombia and offers an excellent opportunity to develop a career in international corporate services.

About MSA Asia

MSA Asia is an international corporate services provider helping businesses establish, manage, and grow their operations across Asia and beyond. We specialize in company incorporation, accounting, tax compliance, payroll, and corporate advisory services, supporting businesses entering new markets and navigating local regulatory requirements.

We are looking for a motivated and detail-oriented Junior Client Onboarding Specialist to join our international team. This fully remote position is based in Colombia and offers an excellent opportunity to develop a career in international corporate services.

Key Responsibilities

Client Onboarding & Coordination

• Support the onboarding of international clients seeking company incorporation and corporate services.
• Guide clients through onboarding requirements, including document collection, verification, and application forms.
• Communicate professionally with clients to ensure all required information is received accurately and on time.
• Maintain organized client records and monitor onboarding progress.
• Provide regular updates to clients regarding the status of their applications.

Company Incorporation Support

• Assist with company formation and registration processes across different international jurisdictions.
• Coordinate with internal teams and external service providers to facilitate incorporation procedures.
• Prepare and review incorporation documentation for completeness and accuracy.
• Track application deadlines and follow up on outstanding requirements.
• Support the transition of newly incorporated companies to ongoing accounting, tax, and compliance services.

Administration & Process Improvement

• Maintain accurate information in internal databases and client management systems.
• Coordinate with colleagues across different countries and time zones.
• Prepare internal reports and updates on onboarding activities.
• Identify opportunities to improve onboarding efficiency and client experience.
• Assist with general administrative tasks and cross-team coordination as required.

Requirements

• Bachelor's degree in Business Administration, Management, Accounting, Law, International Business, or a related field.
• 0–2 years of relevant experience; fresh graduates are encouraged to apply.
• Excellent written and spoken English is essential.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication skills and a professional, client-focused attitude.
• Ability to manage multiple tasks, meet deadlines, and work independently.
• Comfortable using Microsoft Office, Google Workspace, and online collaboration tools.
• Based in Colombia with a reliable internet connection and a suitable remote working environment.
• Ability to coordinate with international colleagues across different time zones.

Preferred Qualifications

• Previous experience in client onboarding, corporate services, legal administration, or business registration.
• Familiarity with company incorporation procedures, corporate documentation, or regulatory compliance.
• Experience working with international clients or multicultural teams.
• Knowledge of CRM platforms or project management tools.
• An interest in international business, corporate law, or Asian markets.

What We Offer

• A fully remote position based in Colombia.
• Exposure to international business operations and company incorporation across multiple jurisdictions.
• Training and professional development in corporate services, compliance, and client management.
• Opportunities for career progression within a growing international organization.
• A collaborative, supportive, and multicultural working environment.
• The opportunity to work directly with international clients and experienced corporate services professionals.