ITAM ServiceNow Consultant

Cognizant; Bogotá; Presencial; COP 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading global IT services provider in Bogotá is seeking an experienced ITAM ServiceNow Consultant. The role requires expertise in ServiceNow and domain experience in Energy Supply & Trading. You will lead implementations, provide technical support, and collaborate with teams. The ideal candidate has a strong background in asset management and excellent problem-solving skills, with a competitive salary and an inclusive work environment.

Servicios

Competitive salary

OSDE for family

Annual bonus

Formación

• 6 to 10 years of experience in ServiceNow.
• Experience in Energy Supply & Trading and Utilities domains.
• Proven track record of implementing ServiceNow solutions.

Responsabilidades

• Lead implementation and management of ServiceNow ITAM solutions.
• Oversee configuration and customization of ServiceNow.
• Provide technical support and troubleshooting for ServiceNow applications.
• Collaborate with cross-functional teams to integrate ServiceNow.

Conocimientos

ServiceNow ITAM expertise

Problem-solving skills

Analytical skills

Communication abilities

Collaboration skills

Project management proficiency

Educación

ServiceNow Certified Implementation Specialist

ITIL Foundation Certification

Herramientas

ServiceNow

Descripción del empleo

Overview

At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.

We are currently looking for an experienced ITAM ServiceNow Consultant with 6 to 10 years of experience to join our team.

Role and domain

The ideal candidate will have expertise in ServiceNow ITAM and ServiceNow along with domain experience in Energy Supply & Trading and Utilities. This hybrid role requires a strong technical background and the ability to work effectively in a dynamic environment.

Key Responsibilities

• Lead the implementation and management of ServiceNow ITAM solutions to ensure efficient asset management.
• Oversee the configuration and customization of ServiceNow to meet business requirements.
• Provide technical support and troubleshooting for ServiceNow applications to ensure smooth operations.
• Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems.
• Develop and maintain documentation for ServiceNow processes and procedures.
• Monitor system performance and implement improvements to enhance efficiency.
• Ensure compliance with industry standards and best practices in asset management.
• Conduct regular audits and assessments to identify areas for improvement.
• Train and mentor team members on ServiceNow functionalities and best practices.
• Work closely with stakeholders in the Energy Supply & Trading and Utilities domains to understand their needs and provide tailored solutions.
• Participate in project planning and execution to ensure timely delivery of solutions.
• Analyze data and generate reports to provide insights and support decision-making.
• Stay updated with the latest trends and advancements in ServiceNow and asset management technologies.

Necessary skills and experience

• Possess strong expertise in ServiceNow ITAM and ServiceNow with hands-on experience.
• Have a deep understanding of the Energy Supply & Trading and Utilities domains.
• Demonstrate excellent problem-solving and analytical skills.
• Exhibit strong communication and collaboration abilities.
• Show proficiency in project management and execution.
• Display a commitment to continuous learning and improvement.
• Have a proven track record of successfully implementing and managing ServiceNow solutions.

Certifications

ServiceNow Certified Implementation Specialist ITIL Foundation Certification

Why Cognizant?

• A career in one of the largest and fastest growing IT services providers worldwide.
• Ongoing support and funding with training and development plans.
• Opportunity to work for leading global companies.
• Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
• A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location: Argentina

Shift: Full Time

Are you ready?

Join our team!!