Information Systems Officer

UN Secretariat; Bogotá; Presencial; COP 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

United Nations Verification Mission in Colombia (UNVMC) seeks an Information Systems Officer to plan, direct, and oversee major information systems across the mission. You will manage system analysis, design, development, testing and implementation, while maintaining existing platforms and enforcing IT standards.

Responsibilities include budgeting, staff supervision, procurement tech specs, training materials, and disaster recovery planning.

Formación

• High school diploma or equivalent; ITIL Foundation is mandatory.
• PRINCE2 Foundation & Practitioner desirable; cloud certs preferred.
• Experience with ERP systems and international field operations is desirable.

Responsabilidades

• Plan, direct, and oversee major information systems across the mission.
• Develop specifications for procurement and evaluate offers.
• Lead budget formulation, allocations, and expenditure control.
• Provide user support, translate requirements into applications, and manage integration.
• Develop training materials and disaster recovery plans; supervise IT staff.
• Oversee internet-working, backup/recovery procedures, and vendor contracts.

Conocimientos

System analysis

System design

Development

User support

Training

Budget management

Staff supervision

Vendor management

Disaster recovery

Leadership

IT policies

Educación

High school diploma or equivalent

ITIL Foundation V4 or V5

PRINCE2 Foundation & Practitioner

Cloud certifications (Azure, AWS, GCP)

Generative AI training (foundational)

Herramientas

ERP systems

Descripción del empleo

Organizational context: This Information Systems Officer position is based in Bogota within the United Nations Verification Mission in Colombia (UNVMC). The role reports to the Chief Field Technology Unit, operating under the Operations and Resource Management Section within the Mission Support Division, contributing to the mission's technological infrastructure.

Job purpose: The Information Systems Officer is responsible for planning, directing, and overseeing all major information systems within the UN Verification Mission in Colombia. This includes managing system analysis, design, development, testing, and implementation of new systems, as well as maintaining and upgrading existing ones. The role involves developing technical specifications for procurement, recommending strategies for global information systems, and ensuring adherence to standards and procedures. Additionally, the officer provides specialized user advice, troubleshoots complex issues, develops training materials, and creates disaster recovery plans. The position also entails leading the team in managing internet-working systems, ensuring proper backup and recovery, and handling contract administration with vendors, ultimately ensuring the efficient and effective operation of the mission's IT infrastructure.

Responsibilities: The Information Systems Officer will plan and direct major information systems, overseeing their analysis, design, development, testing, and implementation. Responsibilities include managing the Field Technology Unit's budget, formulating allocations, and controlling expenditures. The role involves developing technical specifications for procurement and evaluating offers. The officer will recommend strategies for implementing global information systems and establish/monitor IT standards, guidelines, and procedures. Key duties include developing system specifications, providing user support and advice, translating user requirements into applications, and managing system integration. Maintenance, upgrades, troubleshooting, and support for existing systems are crucial. The role also encompasses developing training materials, user manuals, and disaster recovery plans. Leadership is required for the internet-working and infrastructure team, including operation, maintenance, backup/recovery procedures, and contract administration with vendors.

Education: A high school diploma or equivalent is required. ITIL Foundation V4 or V5 certification is mandatory. PRINCE2 Foundation & Practitioner, foundational cloud technology certification (Azure, AWS, GCP), and foundational Generative AI training are desirable.

Work experience: A minimum of ten years of progressive experience in planning, developing, implementing, and maintaining computer information systems is required. This is reduced to five years with a first-level university degree. Experience in budget management, staff supervision, service contracts, and performance reporting is desirable. Experience with ERP systems and in field operations within international organizations is also desirable.

Skills: Professionalism, Communication, Planning and Organizing, Managing Performance, Information Systems knowledge, IT policies and strategies, Budget management, Technical specification development, System analysis and design, User support and training, Disaster recovery planning, Leadership, Internet-working, Contract administration.

Required languages: English, Spanish, French

Desired languages: