Industry Insights Associate Manager US

NielsenIQ; Bogotá ciudad; Presencial; COP 78.120.000 - 122.760.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Descripción de la vacante

NielsenIQ is seeking an Industry Insights Associate Manager to oversee analytics activities and develop a high-performance team of Customer Success associates in Bogotá. You will lead KPI-driven insights, guide strategic client plans, and ensure value delivery through data analytics and consulting.

The role focuses on building talent, aligning strategic plans with client objectives, and delivering impactful insights to drive customer satisfaction and growth.

Formación

• Bachelor's degree in Administration, Marketing, Industrial Engineering, or related field.
• 6+ years of working experience in Mass Consumption, consulting, or retail.
• Experience with NielsenIQ information is preferred.
• Experience in commercial or marketing roles and customer management.
• Proficient with Office/Google tools and CRM systems.
• Advanced English (written and oral).
• 6+ years of working experience.

Responsabilidades

• Lead and develop younger analytical and consulting talent.
• Develop and align strategic plans for key clients to ensure value and effective delivery of services.
• Plan and deploy strategies to reach client satisfaction and KPIs.
• Conduct periodic reviews of KPIs, defining success criteria and monitoring mechanisms.
• Demonstrate value and ROI through quantifiable business opportunities.
• Lead market and thought leadership presentations for C-Level clients and high-profile stakeholders.
• Monitor service quality and adjust the Joint Business Plan to reflect client priorities.
• Identify and communicate viable opportunities with Consulting Lead and Account Development team.
• Facilitate onboarding for associates, coordinating training and daily management.
• Engage and motivate direct reports, supporting learning and career paths.

Conocimientos

Leadership

Talent development

Strategic planning

KPI analysis

ROI/Value generation

Thought leadership

Quality assurance

Opportunity identification

Onboarding

People management

Advanced English

6+ years experience

Educación

Bachelor's degree in Administration/Marketing/Industrial Engineering

Herramientas

Office/Google tools

CRM tools

Descripción del empleo

As an Industry Insights Associate Manager, you will lead in the development of the analytical activities of theCustomer Success associates under your supervision, helping themunderstanding their business to analyze it, finding areas of strategic opportunity and insights to adviseclientsaccording to their needs and objectives, ensuring client satisfaction with effective and quality responses based on the solutions. Provided byNielsenIQ. MeetingNielsenIQobjectives and strategic planning for the business based on advanced KPIs and specific solutions from experts.

Responsibilities

• Lead &developyoungeranalyticalandconsultingtalent.
• Developandalignstrategicplansforthemostimportantclientstoguaranteethegenerationofvalueandtheeffectivedeliveryofservices.
• Plan anddeploystrategiestogetyourdirectreportstoreachtheclientsatisfactionandcommercialleadKPIs.
• ConductperiodicreviewsoftheKPIs,definingsuccesscriteriaandmonitoringmechanisms.
• Demonstratevalueandreturnoninvestmentthroughensuringquantifiablebusinessopportunitygeneration.
• Abletobuildand leadmarketandthoughtleadershippresentationsforC-Level andhigh-profilepeoplefromclients,abouttheFMCG andclient’sbusinesssituation.
• Monitor andimprovethequalityoftheserviceoffered,adjustingtheJoint Business Plan asnecessarytoreflectchangesinclientpriorities.
• IdentifyandcommunicateviableopportunitiesthroughinteractionwiththeConsultingLeadandAccountDevelopmentteam.
• Facilitateassociatesonboarding process, ensuring coordination, adequatetrainingand communication, proactively managing the daily commitmentof teamsandhandlingproblemsor conflicts.
• Engageandmotivatedirectreports,ensuringtheirlearningandcareerpath.

Ifyouconsider yourself an innate leader, capable of developing talent and creating ahigh-performanceculture while also ensuring the engage of your team, and you are passionate about data analytics, value generation through analyses and consulting,this is the perfect place for you.

Qualifications

• Bachelor'sdegreeinAdministration, Marketing, IndustrialEngineering,orrelated.
• Experiencein MassConsumption,consultingcompanies,Retailers.
• ExperienceinworkingwithNielsenIQinformationinthepast(ideally).
• Experienceincommercialormarketing positions andwithcustomermanagement.
• ManagementofOffice/Google and CRMtools(CustomerRelationshipManagement)orbusinessmonitoring
• AdvancedEnglish (writtenand oralskills)
• Atleast6yrsofworkingexperience

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusion