Industry Insights Associate Manager US

NielsenIQ; Bogotá; Presencial; COP 133.920.000 - 212.040.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working environment

Volunteer time off

Descripción de la vacante

NielsenIQ is seeking an Industry Insights Associate Manager to lead analytical activities for Customer Success associates and to advise clients based on deep business insights. You will help teams analyze client needs, identify strategic opportunities, and ensure high-quality, solution-based responses to drive satisfaction and growth.

You will develop and present market insights to C-Level and high-profile stakeholders, while coordinating onboarding and maintaining proactive communication with

Formación

• Demonstrated leadership and talent development abilities.
• Strong data analytics skills to drive insights.
• Experience in commercial or marketing roles and client management.
• Advanced English both written and spoken.

Responsabilidades

• Lead analytical activities for Customer Success associates.
• Deliver insights and strategic opportunities to advise clients.
• Ensure client satisfaction with high-quality responses.
• Develop Joint Business Plans reflecting client priorities.
• Oversee onboarding and training of associates; coordinate daily activities.
• Motivate and guide direct reports and plan career paths.

Conocimientos

Leadership

Data analytics

Client management

English proficiency

Herramientas

CRM tools

Office/Google suite

Descripción del empleo

As an Industry Insights Associate Manager, you will lead in the development of the analytical activities of theCustomer Success associates under your supervision, helping themunderstanding their business to analyze it, finding areas of strategic opportunity and insights to adviseclientsaccording to their needs and objectives, ensuring client satisfaction with effective and quality responses based on the solutions. Provided byNielsenIQ. MeetingNielsenIQobjectives and strategic planning for the business based on advanced KPIs and specific solutions from experts.

Responsibilities

Demonstratevalueandreturnoninvestmentthroughensuringquantifiablebusinessopportunitygeneration.

Abletobuildand leadmarketandthoughtleadershippresentationsforC-Level andhigh-profilepeoplefromclients,abouttheFMCG andclient'sbusinesssituation.

Monitor andimprovethequalityoftheserviceoffered,adjustingtheJoint Business Plan asnecessarytoreflectchangesinclientpriorities.

IdentifyandcommunicateviableopportunitiesthroughinteractionwiththeConsultingLeadandAccountDevelopmentteam.

Facilitateassociatesonboarding process, ensuring coordination, adequatetrainingand communication, proactively managing the daily commitmentof teamsandhandlingproblemsor conflicts.

Engageandmotivatedirectreports,ensuringtheirlearningandcareerpath.

Qualifications

Ifyouconsider yourself an innate leader, capable of developing talent and creating ahigh-performanceculture while also ensuring the engage of your team, and you are passionate about data analytics, value generation through analyses and consulting,this is the perfect place for you.

ExperienceinworkingwithNielsenIQinformationinthepast(ideally).

Experienceincommercialormarketing positions andwithcustomermanagement.

ManagementofOffice/Google and CRMtools(CustomerRelationshipManagement)orbusinessmonitoring

AdvancedEnglish (writtenand oralskills)

Atleast6yrsofworkingexperience

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit thehttps://nielseniq.com/global/en/news-center/diversity-inclusion

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