Hybrid Operations & Process Optimizer

Kyndryl Inc.; Colombia; Hybrid; COP 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Be Well programs

Job summary

Kyndryl is seeking a Business Operations Specialist to translate data, processes and insights into actions that improve performance and execution. You will help maintain operational rhythm, provide financial and performance visibility, and drive continuous improvement across daily activities.

You will support management reviews, analyze trends, assist with budgeting and variance analysis, document and improve processes, and coordinate with cross-functional teams across geographies to ensure

Qualifications

• Experience supporting business operations, business management, or operational performance activities.
• Ability to analyze financial, operational, or performance data and translate findings into clear insights.
• Experience supporting budgeting, cost management, or financial performance tracking.
• Experience documenting and improving business processes, controls, or procedures.
• Ability to manage multiple workstreams, track actions, and meet deadlines with consistency.
• Experience working with cross functional stakeholders to support shared operational goals.

Responsibilities

• Support business unit or functional management review processes by preparing inputs, tracking actions, and following up on outcomes.
• Analyze operational, financial, and performance data to identify trends, gaps, and improvement opportunities.
• Support revenue, profit, cost, and expense performance analysis to improve business visibility and decision making.
• Assist with budget tracking, forecasting inputs, and variance analysis in partnership with finance and business leaders.
• Contribute to the development, documentation, and improvement of business processes, controls, and procedures.
• Support analysis of key initiatives and operational gaps, helping teams prioritize and execute actions.
• Coordinate with stakeholders across functions and geographies to support consistent processes and deliverables.
• Track operational metrics such as process performance, audit readiness, or satisfaction measures where applicable.

Skills

Operations support

Data analysis

Budgeting & cost

Process improvement

Multi-tasking

Cross-functional

Job description

Kyndryl is seeking a Business Operations Specialist to translate data, processes and insights into actions that improve performance and execution. You will help maintain operational rhythm, provide financial and performance visibility, and drive continuous improvement across daily activities.

You will support management reviews, analyze trends, assist with budgeting and variance analysis, document and improve processes, and coordinate with cross-functional teams across geographies to ensure