Data Center Operations Lead

Kyndryl Inc.; Guaduas; Hybrid; COP 120,000,000 - 180,000,000; Full time

Job summary

Kyndryl Inc. is seeking a Data Center Management professional to lead the safe, reliable operation of its data center facilities supporting critical environments.

The role emphasizes uptime, regulatory compliance, and cross-functional collaboration to deliver operational outcomes aligned with customer requirements. You will manage power, cooling, environmental controls, and capacity planning while coordinating with infrastructure, network, and platform teams.

Qualifications

• Experience managing data center or critical facilities operations.
• Hands-on experience with power, cooling, fire suppression, and environmental monitoring systems.
• Experience managing incidents, change activities, and maintenance windows in a 24x7 environment.
• Ability to coordinate cross-functional teams during operational events and planned activities.
• Experience working with external vendors and service providers for facilities operations.
• Knowledge of data center safety, security, and compliance standards.
• Ability to use operational metrics to monitor performance and drive improvements.

Responsibilities

• Manage daily data center operations including power, cooling, space, and environmental controls.
• Oversee preventive maintenance and procedures to maintain availability and resilience.
• Coordinate facility activities with infrastructure, network, storage, and platform teams.
• Lead incident response for facilities-related events and drive root-cause analysis.
• Ensure compliance with safety, security, and regulatory requirements across the data center.
• Manage vendor performance for facilities services and maintenance activities.
• Plan and track capacity for power, cooling, and floor space based on demand forecasts.
• Maintain operational documentation, runbooks, and audit evidence.
• Support customer engagements by translating availability and performance requirements into actions.

Skills

Data center operations

Incident management

Cross-functional coordination

Vendor management

Audits & compliance

Operational metrics

Job description

Kyndryl Inc. is seeking a Data Center Management professional to lead the safe, reliable operation of its data center facilities supporting critical environments.

The role emphasizes uptime, regulatory compliance, and cross-functional collaboration to deliver operational outcomes aligned with customer requirements. You will manage power, cooling, environmental controls, and capacity planning while coordinating with infrastructure, network, and platform teams.