HubSpot Administrator - Remote

YO AI Labs; Medellín; A distancia; COP 60.000.000 - 90.000.000; A tiempo parcial

Descripción de la vacante

YO AI Labs is seeking experienced Salesforce and HubSpot Administrators to support a customer project focused on optimizing CRM and revenue systems. This remote contractor role emphasizes operational excellence, data integrity, and scalable governance across SaaS platforms.

You will audit systems, resolve data quality issues, define business rules, and document changes for cross-team transparency, while ensuring smooth impact on billing and CPQ processes.

Formación

• 4-6 years hands-on CRM experience with major platforms.
• Ability to resolve data inconsistencies and optimize workflows.
• Experience leading CRM implementations or migrations.
• Strong written and verbal English communication.

Responsabilidades

• Audit CRM and revenue systems for inconsistencies and duplicates.
• Analyze policy conflicts and define business rules.
• Reconcile data across CRM and connected platforms.
• Create prompts and documentation for SaaS scenarios.
• Document recommended system changes and decisions.
• Assess impact of CRM changes on billing, CPQ, tickets.

Conocimientos

CRM administration

Data reconciliation

System governance

English communication

Herramientas

Salesforce

HubSpot

Dynamics 365

Descripción del empleo

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.