Head of Human Data Ops - AI Training & Quality

Precision Labs; Colombia; Remote; COP 323,856,000 - 485,785,000; Full time

Job summary

SpaceXAI is seeking a hands-on Leadership Lead for AI Tutors to guide data labeling and evaluation efforts, ensuring high-quality, scalable data production and strong adherence to guidelines. You will review work, coach a team, and collaborate with engineering to translate model needs into clear labeling strategies.

The role emphasizes operational excellence, mentoring, and measurable performance improvements across KPI dashboards.

Qualifications

• 1+ years hands-on experience in data labeling, annotation, AI training/evaluation, content quality, or similar operational domains.
• Bachelor’s degree, or 4+ years of professional experience in lieu of a degree.
• Familiarity with data quality metrics, annotation processes, and guideline-driven workflows.
• Familiarity with project management and collaboration tools such as Notion, Axiom, JIRA, Linear, or equivalent.
• Basic understanding of AI and machine learning concepts and how high-quality training data impacts model performance.

Responsibilities

• Own end-to-end quality and delivery for assigned Human Data projects — personally reviewing work in the domain, ensuring accuracy, consistency, guideline adherence, and high-quality data production at scale.
• Lead, coach, and performance-manage a team of AI Tutors, including conducting regular performance reviews, maintaining records, creating action plans, managing shadow sessions, and driving continuous improvement.
• Oversee and actively participate in labeling and reviewing tasks to maintain high standards and model best practices.
• Ensure strict guideline adherence, taxonomy management, and quality assurance processes.
• Drive efficiency by identifying and resolving operational bottlenecks, implementing process improvements, and tracking performance via KPI dashboards (e.g., quality metrics, throughput, send-back rates).
• Build, update, and deliver training materials, practice tasks, and certification benchmark tasks; manage certifications and workforce adjustments.
• Collaborate closely with Human Data Managers, fellow Team Leads, and Engineering to translate model needs into clear labeling strategies and requirements.
• Coach and develop talent while maintaining strong accountability and a high-performance culture; support disciplinary actions as needed.
• Document outcomes, suggest process iterations, and report project status, risks, and results.
• Act as the voice of your tutors while fostering strong collaboration across the broader Human Data organization.

Skills

Data labeling & quality control

AI training basics

Team leadership (hands-on)

Cross-functional collaboration

Education

Bachelor's degree or 4+ years of professional experience

Tools

Notion

Axiom

JIRA

Linear

Job description

SpaceXAI is seeking a hands-on Leadership Lead for AI Tutors to guide data labeling and evaluation efforts, ensuring high-quality, scalable data production and strong adherence to guidelines. You will review work, coach a team, and collaborate with engineering to translate model needs into clear labeling strategies.

The role emphasizes operational excellence, mentoring, and measurable performance improvements across KPI dashboards.