Global Minerals Trade Operations Assistant

SGS; Bogotá ciudad; Presencial; COP 36.000.000 - 48.000.000; Jornada completa

Descripción de la vacante

SGS busca un profesional para gestionar la emisión y revisión de certificados, documentación y facturación dentro del negocio de Minerals Trade en Bogotá. Se coordinará con afiliados globales y brindará asistencia técnica y cotizaciones a clientes.

Se requiere experiencia en operaciones y manejo de documentos, con enfoque en cumplimiento de políticas de SGS y atención al cliente. La posición implica comunicación regular con clientes y afiliados, manejo de informes y apoyo a gerencia.

Formación

• Bachelor’s Degree in Business and administrative background.
• Understanding of the Marine Shipping trade would be a strong asset.
• 1+ years’ experience in operations.
• Strong organizational skils.
• Effective communicator, managing priorities across stakeholders.
• Results-oriented, prioritizing and multitasking, able to work within tight deadlines.
• Fluency in English written and spoken (B2 or above).
• May be required to travel to other SGS sites from time to time as required.

Responsabilidades

• Issuance and review of certificates, documentation, invoicing and coordination with SGS affiliates globally.
• Provide technical assistance and quotation to clients and SGS affiliates.
• Comply with SGS Health & Safety, Integrity and Conduct policies.
• Receive and answer phone calls or email requests from customers, affiliates and subcontractors.
• Create internal files according to valid operational procedures.
• Upload all documents to internal and customer network servers.
• Provide SGS affiliates with clear work instruction and ensure staff understand client instructions.
• Ensure timely and accurate communication with clients via regular updates.
• Check invoices for accuracy prior to submission to the client.
• Assist the Manager in customer meetings and conference calls.
• Provide technical assistance to clients regarding shipments in consultation with supervisor/manager.
• Advise customers of any issues during load/discharge operations.
• Ensure accuracy of reports and data before sending to clients.
• Maintain data security and liaise with Global Customer Care.

Conocimientos

Organizational skills

Communication

Multitasking

English Fluency

Educación

Bachelor’s Degree in Business and administrative background

Descripción del empleo

SGS busca un profesional para gestionar la emisión y revisión de certificados, documentación y facturación dentro del negocio de Minerals Trade en Bogotá. Se coordinará con afiliados globales y brindará asistencia técnica y cotizaciones a clientes.

Se requiere experiencia en operaciones y manejo de documentos, con enfoque en cumplimiento de políticas de SGS y atención al cliente. La posición implica comunicación regular con clientes y afiliados, manejo de informes y apoyo a gerencia.