Global Customer Success Manager

Pentera; Madrid; Presencial; COP 96.974.000 - 193.949.000; Jornada completa

Descripción de la vacante

A leading tech company is looking for a dedicated Customer Success Manager who is fluent in Spanish. This role involves ensuring customer satisfaction, driving client retention, and managing relationships with key accounts. Ideal candidates will have a background in customer success or account management and possess excellent problem-solving abilities. Join a vibrant team in Colombia, shaping successful customer interactions.

Formación

• Proven experience in customer success or account management.
• Strong problem-solving skills and ability to build effective relationships.
• Excellent communication skills in both English and Spanish.

Responsabilidades

• Drive customer satisfaction and retention of our global customer base.
• Ensure seamless onboarding experience for customers.
• Manage and grow relationships with key accounts.

Conocimientos

Customer relationship management

Bilingual in Spanish and English

Experience in client retention

Technical proficiency

Descripción del empleo

Planet supports over 800,000 customers in more than 120 markets. Join our team as a Customer Success Manager (PMS), where you'll be responsible for driving customer satisfaction and retention of our global customer base.

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