Founding Ai Content Ops Lead: Build The Content Engine

Won; Medellín; À distance; COP 390 816 000 - 521 088 000; Plein temps

Résumé du poste

PRGX is seeking a Centralized Monitoring Lead LATAM (Remote) to partner with project and clinical leads, ensuring delivery per contract while optimizing speed, quality and cost. You will oversee the global monitoring team, ensure audit-ready documentation and drive process improvements across multiple projects.

Ideal candidates have 3+ years in clinical monitoring, 2+ years in a lead role, strong English, and proven leadership with the ability to manage cross-functional teams and complex

Qualifications

• Bachelor's degree in life sciences or related field.
• 3+ years of relevant clinical monitoring experience (as remote or on site CRA).
• 2+ years in a Lead role.
• Strong English language skills (mandatory).
• Excellent organizational and problem solving abilities.
• Proven leadership and coaching skills across global projects.

Responsabilités

• Lead the Centralized Monitoring team and oversee clinical deliverables per protocol and SOPs.
• Act as Unblinded Clinical Lead and manage IP for assigned studies; handle mitigations.
• Coordinate resources (CRAs, Central Monitors, CTAs, Centralized Monitors).
• Develop analytics strategy and monitor study metrics and alerts.
• Support monitoring strategy development and client meetings.
• Ensure audit-ready documentation, tools, and RBM templates.
• Mentor junior staff and drive continuous improvement.

Connaissances

Leadership

Clinical monitoring

Regulatory knowledge

Communication

Team management

Formation

Bachelor's degree in life sciences

Outils

Panoptic

Description du poste

Centralized Monitoring Lead in LATAM (Remote)

Buenos Aires, Argentina
Mexico City, Mexico
Santiago, Chile
Lima, Peru
São Paulo, Brazil
Bogota, Colombia
Full time
R

Job Overview

The Leader of the Centralized Monitoring team, partner with the project and clinical lead to achieve the delivery of the project's overall objectives to the sponsor's satisfaction per contract, while optimizing speed, quality and cost of delivery and in accordance with IQVIA SOPs, policies and practices.

Essential Functions

• Leadership activities:
• Leader of the Centralized Monitoring team, partner with the project and clinical lead to perform oversight on clinical deliverables on global assigned projects as per the protocol, SOPs, respective regulation/guidelines and project Clinical Operations Plan.
• Unblinded Clinical Lead, including IP management for the assigned study to identify risk and proposed mitigation (including re-supply, re-labelling, Import/export licenses etc.)
• May act as Clinical Lead when there is not assigned to the study and at project close out.
• Manage project resources (CRAs/ Central Monitors/ Clinical Trial Assistants/ Centralized Monitoring Assistants)
• Analytical activities:
• Manage, monitor and complete study/site metrics trending (trend analysis of clinical aspects of the trial, share trends and agree on action plan, review, triage and action clinical study alerts, monitor clinical operation plan compliance etc.).
• Contribute to developing the study specific analytics strategy and work on developing advanced analytics.
• Support project management team to develop monitoring strategy, including monitoring triggers/thresholds.
• Attend study team and /or client meetings.
• Provide Inputs to clinical study teams, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections.
• Development and use of study management plans, and/or RBM specific tools and templates, and/or other study specific plans to evaluate the quality and integrity of the study.
• Ensure complete and accurate documentation of all the study specific tools and templates and keep the project Audit ready, including eTMF oversight.
• Mentors or coaches for junior staff.

Qualifications

• Bachelor's degree in life sciences or related field.
• +3 years of relevant clinical monitoring experience (as remote or on site CRA). Advanced knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements; i.e., ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct.
• +2 years in a Lead role.
• Strong written and verbal communication skills including advanced command of English (Mandatory).
• Strong organizational, problem solving and decision making skills.
• Results and detail-oriented approach to work delivery and output.
• Excellent motivational, influencing, negotiating and coaching skills.
• Ability to work on multiple global projects and manage competing priorities.
• To lead team and effectively work in team.

EEO Minorities/Females/Protected Veterans/Disabled

EEO Minorities/Females/Protected Veterans/Disabled

Job Title

Team Lead

Employment Type

Full-time

Work Authorization Requirements

Authorized to work in Colombia without sponsorship

Language Requirements

Fluent English

About PRGX

PRGX is the global leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients. For more information about PRGX, visit

Operational Coordination

• Plan, assign, and supervise the team`s activities.
• Distribute suppliers and workload among auditors.
• Monitor the progress of processes from preparation through closure.
• Ensure compliance with SLAs and deliverables.

Audit Process Management

• Supervise:
• Credit analysis
• Identification of credits in statements
• Validation of information in Client ERP Systems
• Creation and validation of claims
• Validate the correct execution and documentation of each case.

Communications Management

• Coordinate:
• Statement requests
• Sending communications and reminders
• Follow-up with suppliers
• Monitor the management of bounced emails, alternative contacts, and incomplete responses.

Information and Systems Management

• Supervise the correct upload and update of information in tools such as Panoptic.
• Coordinate the setup of clients and projects.
• Manage necessary accesses, users, and permissions.

Quality Assurance

• Implement quality controls at all stages of the process.
• Validate information before sending it to the client and invoicing.
• Identify recurring errors and define corrective actions.

Project Setup

• Coordinate:
• Communication approvals
• Vendor master management and cleanup
• Request for supporting documents
• Ensure a structured project start.

Continuous Improvement

• Identify optimization and automation opportunities.
• Implement operational best practices.
• Define and follow up on performance KPIs.

Team Leadership

• Guide and support the development of analysts.
• Act as an operational escalation point.
• Ensure alignment with the area's objectives.

Knowledge & Qualifications

• Professional degree in Business Administration, Finance, Accounting, Engineering, or related fields.
• Preferably with a total of 3+ years in AP, AR, financial audit or similar roles.
• Experience leading operational teams.
• Knowledge of financial processes and data analysis.
• SAP, Oracle, or other ERP' systems
• Advanced Excel / data analysis
• Fluent in English (B2+)

Competencies

• Leadership and team management
• Analytical thinking
• Results orientation
• Attention to detail
• Effective communication
• Continuous improvement mindset

Our Commitment to Equal Opportunity

PRGX is an equal opportunity employer. We comply with all applicable local, national, and international laws regarding non-discrimination and equal employment. We do not discriminate based on any legally protected characteristic and are committed to fostering an inclusive, respectful, and equitable workplace. Reasonable accommodations are available for qualified individuals in accordance with local laws and best practices.

Physical Requirements

• Ability to sit or stand for extended periods of time, manual dexterity for typing, writing, or using office equipment, visual acuity for reading screens and documents, ability to lift or carry light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication

Data Privacy

Your personal data will be handled in accordance with applicable data protection laws. We only collect information necessary for recruitment and will not share your data without your consent

PRGX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, Protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.