Customer Support Specialist

Voltaic Solaire; Bogotá; Híbrido; COP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

Una empresa virtual busca un asistente híbrido en Bogotá. Este rol requiere habilidades excepcionales de comunicación y proactividad, con responsabilidades en la gestión de calendarios, atención al cliente y administración de oficina. Si eres bilingüe y motivado, ¡esta es una gran oportunidad para ti!

Formación

• Bilingüe en inglés.
• Habilidades excepcionales de comunicación.
• Capacidad de aprender procesos solares.

Responsabilidades

• Gestionar calendarios y programar citas.
• Manejar la correspondencia por correo electrónico.
• Proporcionar un servicio al cliente excepcional.

Conocimientos

Comunicación oral y escrita

Proactividad

Gestión de calendarios

Gestión de correos electrónicos

Atención al cliente

Administración de oficina

Herramientas

CRM

Descripción del empleo

Join Our Team as a customer support in Bogota!

Are you bilingual in English and looking for a dynamic hybrid opportunity? Look no further! We are a virtual company seeking talented individuals to join our team as Hybrid Assistants based in Bogota.

Requirements:

Must reside in Bogota.

Bilingual proficiency in English.

Exceptional oral and written communication skills.

Proactive and self-motivated.

Ability to manage calendars and schedule appointments efficiently.

Proficiency in email management and follow-up.

Experience with bookings and outbound phone calling.

Familiarity with CRM management.
Dedication to providing excellent customer service.

Willingness to learn Solar processes.
Strong office administration skills.

Responsibilities:

Manage calendars and schedule appointments for team members.

Efficiently handle email correspondence and follow-up as needed.

Assist in making bookings and conducting outbound phone calls.

Maintain and update CRM databases accurately.

Provide exceptional customer service to clients and stakeholders.

Learn and adapt to Solar processes as required.

Support general office administration tasks as needed.

If you're a proactive and organized individual with excellent communication skills, this could be the perfect opportunity for you! Join our hybrid team and be part of an exciting journey in the evolving work landscape.