Scheduler (Ingles B2+ C1) Bogota

SOLVO S.A.S; Bogotá; Presencial; COP 40.000.000 - 80.000.000; Jornada completa

Descripción de la vacante

Join a leading company as a Scheduler in Bogotá, where you will manage caregiver shifts and ensure top-quality service. This role involves coordinating schedules, communicating with caregivers, and maintaining records. Enjoy a supportive work environment with various benefits including training opportunities and a transportation allowance.

Servicios

Indefinite term contract

Excellent work environment

Transportation allowance

Free courses for you and a family member

Compensation fund

Discounts

Formación

• Previous experience in scheduling roles, preferably in homecare sector.
• Excellent communication skills in English.
• Availability for on-call duties outside regular office hours.

Responsabilidades

• Coordinate and schedule caregiver shifts to ensure optimal coverage.
• Communicate with caregivers to confirm availability and assign shifts.
• Maintain accurate records of caregiver schedules and assignments.

Conocimientos

Communication

Bilingual Skills

Adaptability

Educación

Bachillerato / Educación Media

Descripción del empleo

Join Our Team as a Scheduler!
Are you highly organized and skilled at managing schedules efficiently? We are looking for a Scheduler to coordinate and optimize caregiver shifts, ensuring smooth operations and top-quality service!
Job Opportunity: Scheduler
Location: Bogota
Work Mode: On-site
Salary: $2,980,000 COP
Schedule: Monday to Friday, 7:00 a.m. 5:00 p.m. CST
Responsibilities
Coordinate and schedule caregiver shifts to ensure optimal coverage and efficiency.
Communicate with caregivers to confirm availability and assign shifts.
Oversee and adjust schedules to accommodate changes and emergencies.
Collaborate with the recruitment team to anticipate staffing needs.
Maintain accurate records of caregiver schedules and assignments.
Ensure compliance with company policies and state regulations regarding scheduling.
Provide support and guidance to caregivers on scheduling-related concerns.
Utilize scheduling software to manage and monitor shift assignments.
Perform on-call coordinator duties as needed.
Assist with internal sales and engage with potential clients seeking services.
Promptly and courteously respond to customer calls and inquiries.
Listen to customer concerns and requests for schedule changes, caregiver preferences, or service feedback, making necessary adjustments.
Handle additional administrative tasks assigned by the Owner.
Requirements
Previous experience in scheduling roles, preferably in the homecare sector.
Excellent communication skills in English.
Ability to work in a high-demand environment and adapt to unexpected changes.
Bilingual skills are valued but not required.
Strong verbal skills and ability to maintain effective communication in a chat-based environment.
Availability for on-call duties outside regular office hours.
Benefits:
- Indefinite term contract .
- Excellent work environment
-Transportation allowance
-In addition, take advantage of the multiple benefits we provide such as Solvo University (English and Excel courses TOTALLY FREE for you and a family member), compensation fund, discounts, and more!
If you are ready to take on a key role in scheduling and coordination, apply now and be part of a team that makes a real impact! .

-Requerimientos- Educación mínima: Bachillerato / Educación Media
Idiomas: Inglés