Regional Partnership Manager (B2B - Remote Opportunity)

Lensa; Los Abades; A distancia; USD 130.000 - 145.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Regional Partnership Manager to lead B2B strategies and enhance partnerships across various segments. This remote opportunity involves negotiating agreements, managing local operations, and collaborating with sales teams to drive market penetration. The ideal candidate will possess strong negotiation and communication skills, with a proven track record in customer account management. Join a forward-thinking company committed to sustainability and excellence, where your contributions will shape the future of coffee experiences.

Formación

• 3-4+ years in Customer Account Management or Field Sales.
• Experience with DSD or Food Service networks required.

Responsabilidades

• Manage and evolve the Regional B2B Partnership Strategy.
• Analyze and improve the distribution network in the assigned area.
• Facilitate Quarterly Business Reviews for Regional Partners.

Conocimientos

Customer Account Management

Field Sales Experience

Negotiation Skills

Strategic Thinking

Communication Skills

Stakeholder Management

Business Acumen

Educación

High School Diploma or GED

Bachelor’s Degree

Herramientas

MS Office

Descripción del empleo

Regional Partnership Manager (B2B - Remote Opportunity)

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At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Job Description

The Regional Partnership Manager (B2B) will ensure the complete alignment and execution of the B2B Route-To-Market (RTM) Strategy with key Partnerships (Distribution Partners, Broadliners, GPO's, Facility/Property Management, etc.) at a local level. This role negotiates local partnership agreements with Regional Partners (i.e., local distributors) and owns the roll-out and local operational relationships, as an extension of the Customer Account Manager - Partnerships.

The Regional Partnership Manager also collaborates and aligns with the Nespresso Sales team at all levels for flawless execution under the direction of the Channel Sales Manager. This position is the local operational point of contact for distribution teams, direct field teams, and/or Sales support partners, including training and onboarding of sales and technical teams of the partner network. Additionally, the Regional Partnership Manager will build key relationships to help penetrate the customer base of Nespresso USA’s Partner network to increase market share within Nespresso Strategic Customer Segments. This role manages the territory for the Northeast USA, along with Ohio and Michigan.

This is a remote-based opportunity.

Responsibilities

• Manage & evolve the Regional B2B Partnership Strategy.
• Analyze and assess current distribution network in the assigned geographic area and make recommendations for improvement, executing strategies to meet both short-term goals and long-term partnership objectives.
• Evolve the footprint from OCS to expanded partnership capabilities across Nespresso Strategic Customer segments.
• Vet, propose, and execute strategic local partnerships as approved by B2B leadership.
• Facilitate Quarterly Business Reviews (QBRs) for Regional Partners, outlining growth opportunities and celebrating successes and best practices.
• Work closely with the NAM, NPM, RSMs, TMs, and Distribution Sales Teams to drive B2B business.
• Manage assigned budget, sales incentives, and operational costs within the geographical scope, as approved by the Senior Regional Partnership Manager.
• Ensure successful implementation of the B2B Partnership RTM and MBS Strategy.
• Develop annual activation plans with regional partners based on shared objectives.
• Develop relationships with national and regional Distribution Partners at all levels.
• Coordinate with trade marketing to ensure maximum visibility and presence within the partnership network environment; this includes ideating tools and processes to ensure compliance and regional tailoring.
• Work with Technical Quality Management to design tailored after-sales service training plans for partners.
• Collaborate with the B2B Sales Trainer to define annual sales training plans for the sales force within the partnership network.
• Participate in and support relevant trade shows as approved by leadership.
• Leverage regional partnership feedback to create new business opportunities and deliver differentiated consumer experiences.

Flawless Partner Strategy Execution

• Monitor partner results and execution against annual plans, reporting key trends to leadership.
• Review results against targets with all partners, including new strategic segments for Workplace and Hospitality clients.
• Serve as the local point of contact for communication across the Sales organization regarding partnerships within the assigned geographic area.
• Provide practical tools, programs, and solutions to keep Nespresso top-of-mind within the partnership network, supporting the national partnership strategy.
• Implement local partnerships as assigned by Nespresso Global HQ, guided by the Customer Account Manager (Partnerships).
• Expand the target segment partnership network, owning end-to-end local implementation (GPOs, Broadliners, Facility/Property Management, etc.).

Premium Brand Values & Customer Experience

• Ensure consistency of the Nespresso brand and the customer experience in Workplace and Hospitality/Travel environments.
• Maintain a professional sales experience aligned with the Nespresso brand image.
• Maximize brand equity and visibility through the Nespresso Experience, brand exposure, and product trials.
• Promote awareness and implementation of sustainability initiatives, including recycling programs, in customer environments.

Compliance

• Adhere to all company principles and policies, including Nestlé trade policy, local sales policies, trade terms, safety, and legal regulations.
• Manage all aspects of the business, including budgets, T&E, and strategic partnerships.
• Ensure accurate forecasting of capsule consumption and machine purchases.

Requirements

• High School Diploma or GED required; Bachelor’s degree preferred.
• 3-4+ years of Customer Account Management and/or Field Sales experience required.
• 2-3+ years of experience working with or managing a DSD or Food Service network required.
• Proficiency in MS Office (Word/Excel/Outlook/PowerPoint) required.
• Knowledge of non-traditional Out of Home CPG business in core and strategic segments (Workplace, Hospitality & Dining) landscape (local & national accounts) required.
• Excellent communication, presentation, leadership, organizational, and stakeholder management skills required.
• Strong business acumen and strategic thinking abilities required.
• Ability to work under pressure and meet deadlines with minimal supervision required.
• Excellent negotiation skills for working with sales and distributor networks required.
• Ability to assess markets, competition, distributor practices, and trends quickly required.
• Proven success in developing and implementing sales and trade marketing strategies required.
• Experience managing change and ambiguity required.
• Willingness to travel up to 40% as needed.

The approximate pay range is $130,000 to $145,000, with performance incentives and a comprehensive benefits package. Final compensation depends on experience, skills, and location. For more details, visit: Nestlé Privacy Notice.