Associate Technical Writer

Bizagi; Bogotá; Híbrido; COP 40.000.000 - 80.000.000; Jornada completa

Descripción de la vacante

A leading cloud automation company is seeking a Technical Writer to join their innovative team. The role involves creating user documentation and collaborating with engineering teams to enhance product understanding. Ideal candidates will have strong communication skills in both English and Spanish, along with a background in engineering and technical writing.

Formación

• Advanced English proficiency: B2, C1 is a must.
• Excellent written and verbal communication skills in English and Spanish.
• At least one year of experience working in corporate environments.

Responsabilidades

• Scope, prioritize, investigate, and produce high-quality documentation articles for User Guides.
• Work with internal teams to understand product and documentation requirements.
• Test new product features and provide feedback.

Conocimientos

Communication

Technical Writing

Creativity

Web Design

AI Knowledge

Educación

Formal education as an Engineering Professional

Herramientas

GIT

JavaScript

HTML

CSS

Descripción del empleo

Bizagi is growing fast as part of the rapidly expanding cloud automation market. Right now, we’re looking for the best individuals across regions with a talent for innovation. We are extremely passionate about our global team, our diversity, our culture and our customers.

Bizagi is a global software company born in LATAM with a strong presence in EMEA and growing fast in NAM. Bizagi stands for Business Agility with a clear vision: to be the best process automation company enabling large organizations to change faster.

Because traditional software development and legacy systems can be slow, Bizagi developed an easy-to-use cloud platform for low-code process automation. It helps organizations across industries to launch modern apps that digitize and automate the way the business works. Customers include adidas, DHL and Old Mutual.

What is it like to work at Bizagi?

We are an ambitious and innovative team, so the path ahead will give you new opportunities to grow professionally. You’ll have the chance to work with talented people across the globe – including our world-class leaders. Every Bizagi employee has the chance to make a tangible impact on the company’s success and we believe in having fun along the way. We don’t take ourselves too seriously and we celebrate new ways of thinking. Once you join you will see also that Bizagi embraces diversity, equality, inclusion, and mutual respect.

Importantly, we believe that people do their best work when they have a healthy work-life balance, so we live and breathe flexibility every day. Our values are to be innovative, collaborative, and responsive. We believe in being accountable for responsibilities and working towards outcomes, not hours in the office or ‘online’.

Come join us and find out what the best work of your career could look like here at Bizagi!

What We Are Seeking

As a Technical Writer you'll be part of an amazing engineering team. You should be an excellent writer and speaker (in Spanish and English), with the ability to grasp complex technical concepts and make them easy-to-read, easy-to- follow and customer-focused.

You are challenged to be creative, think big and be passionate about learning, to educate our customers. You will be dedicated to building documentation focused on helping users on how they can use it

Key Tasks & Accountabilities

• Scope, prioritize, investigate, and produce high-quality documentation articles for our User Guides

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

• Test new product features and provide feedback for all products

• Regularly host enabling sessions with cross-company partners about new features and enhancements .
  
  Job Requirements

• Advanced English proficiency : B2, C1 is a must

• Excellent written and verbal communication skills in English and Spanish

• Formal education as an Engineering Professional

• At least one year of experience working in corporate environments.

• Knowledge in Web design: JavaScript, HTML, CSS

• Enjoy writing about technology

Desirable:

• At least 1 year of experience.

• Experience or understanding in programming languages such as C++, C#, Python

• Experience in documenting and maintaining the product’s user guides

• Experience in BPM, process automation

• Working knowledge on GIT

• AI knowledge

Hybrid or Remote work!#LIRemote