Dynamics CRM Specialist — Optimize, Integrate & Report

Kruger Inc.; Perimetro Urbano Pereira; Presencial; COP 131.960.939 - 207.367.190; Jornada completa

Descripción de la vacante

A leading company in technology and consulting is seeking a Microsoft Dynamics CRM Specialist to manage and optimize their CRM system. The ideal candidate will have a Bachelor's degree and 3-5 years of CRM experience, particularly with Microsoft Dynamics. Responsibilities include customizing the CRM to align with business processes, providing user support, and monitoring system performance. This is a full-time role located in Pereira, Colombia that emphasizes adaptability and strong problem-solving skills.

Formación

• 3 to 5 years of proven experience with Microsoft Dynamics CRM.
• Experience with CRM integration and data migration projects.
• Certification in Microsoft Dynamics CRM is an asset.

Responsabilidades

• Manage and maintain the Microsoft Dynamics CRM system to meet business needs.
• Customize and configure the CRM system to align with business processes.
• Develop and implement CRM workflows, dashboards, and reports.
• Provide training and support to end-users.
• Collaborate with cross-functional teams for system integration.
• Monitor system performance and troubleshoot issues.
• Stay up-to-date with the latest CRM features.

Conocimientos

CRM principles and best practices

Customizing and configuring CRM systems

Problem-solving

Analytical skills

Communication

Interpersonal skills

Adaptability

Educación

Bachelor's degree in computer science, Information Technology, or a related field

Herramientas

Microsoft Dynamics CRM

Descripción del empleo

A leading company in technology and consulting is seeking a Microsoft Dynamics CRM Specialist to manage and optimize their CRM system. The ideal candidate will have a Bachelor's degree and 3-5 years of CRM experience, particularly with Microsoft Dynamics. Responsibilities include customizing the CRM to align with business processes, providing user support, and monitoring system performance. This is a full-time role located in Pereira, Colombia that emphasizes adaptability and strong problem-solving skills.