Director De E-Commerce

INGEPSY; Bogotá ciudad; Presencial; COP 467.101.000 - 653.941.000; Jornada completa

Descripción de la vacante

INGEPSY seeks an E-Commerce Director to lead all aspects of the brand’s online business, driving digital growth and delivering a luxury shopping experience across all digital channels. The role owns the direct‑to‑consumer Shopify site and connected marketplaces, while wholesale is managed separately.

Responsibilities include strategy, merchandising, KPI monitoring, optimization of the customer journey, and cross‑functional leadership with Marketing, Merchandising, and Customer Service teams.

Formación

• 8+ years of experience in e-commerce, online retail, or digital commerce management.
• Currently driving USD 8M+ in e-commerce revenue preferred.
• Bachelor's degree in Business, Marketing, E‑Commerce, or related field.

Responsabilidades

• Develop and execute the global e‑commerce strategy to drive revenue growth.
• Oversee site merchandising, product assortment, pricing, and promotional calendars.
• Monitor KPIs, customer behavior, and sales performance metrics.

Conocimientos

E-commerce management

Shopify expertise

Analytics & reporting

Leadership & team management

CRM & marketing automation

Educación

Bachelor's degree in Business/Marketing/E‑Commerce

Herramientas

CRM platforms

Descripción del empleo

We are seeking an E-Commerce Director who is a key leader responsible for overseeing all aspects of the brand's online business performance, driving digital growth, optimizing the customer journey, and delivering a luxury shopping experience across all digital channels. This role owns the brand's direct-to-consumer channel exclusively — the Shopify site and its connected marketplace; wholesale (department stores) is managed by a separate team.

Key responsibilities:

• Develop and execute the global e-commerce strategy to drive revenue growth.
• Oversee site merchandising, product assortment, pricing, and promotional calendars.
• Monitor KPIs, customer behavior, and sales performance metrics.
• Optimize website conversion, user experience, and customer journey.
• Partner with Marketing, Merchandising, Operations, and Customer Service teams.
• Lead and develop the e-commerce team while establishing priorities and workflows.
• Ensure inventory accuracy and successful campaign execution across channels.
• Identify and implement new technologies and growth opportunities.
• Maintain brand consistency and luxury standards across all online touchpoints.

Requirements

• 8+ years of experience in e-commerce, online retail, or digital commerce management — ideally currently driving USD $8M+ per year in e-commerce revenue at their current company (this is the benchmark we're screening for).
• Strong expertise in Shopify platforms, online retail operations, and digital sales channels.
• Demonstrated analytical skills including web analytics, conversion optimization, and reporting.
• Proven ability to achieve revenue and profitability goals in a digital environment.
• Strong leadership, team management, and cross-functional collaboration skills.
• Experience managing CRM platforms and marketing automation tools.
• Excellent communication, organization, and problem-solving capabilities.
• Experience in luxury fashion or premium consumer brands preferred.
• Bachelor's degree in Business, Marketing, E-Commerce, or related field.