Customer Success Manager (CSM) - LATAM

Valutico; Colombia; A distancia; COP 111.986.262 - 167.979.394; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing support and honest feedback

Access to latest technologies and tools

Fair and transparent compensation with competitive base salary and bonuses

Descripción de la vacante

A B2B FinTech company is seeking a remote Customer Success Manager for LATAM. The ideal candidate will be fluent in both English and Spanish and have over 3 years of experience in finance, business valuation or account management. Responsibilities include supporting clients and driving success within the team. This role offers a competitive salary, an international work environment, and opportunities for growth within a supportive team structure.

Formación

• 3+ years of experience in Finance / Business Valuation, Customer Success or Account Management.
• Experience in working in Customer Success or studies in Finance.
• Excellent organisational skills and the ability to learn quickly.

Conocimientos

Fluent / Native English

Fluent / Native Spanish

Customer-focused mindset

Analytical and process-oriented mindset

Strong verbal and written communication skills

Project management skills

Descripción del empleo

Company Description: Valutico is a B2B FinTech company that operates an international valuation platform designed to empower financial service providers and valuation professionals with data-driven tools for more efficient analysis.

Experience: Mid-Level

Availability: Full-time

Job Function: Customer Success Manager

Location: Remote

What are we looking for: An English and Spanish speaking Customer Success Manager (CSM) for LATAM to join our international team.

Requirements

• 3+ years of experience in Finance / Business Valuation, Customer Success or Account Management
• The ability to work remotely and autonomously
• Experience in working in Customer Success or studies in Finance (ideally in the valuation sphere) - and an aptitude for the other
• A strong sense of motivation, a customer-focused mindset, excellent organisational skills, and the ability to learn quickly
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Fluent / Native English & Spanish

Benefits

• A strong, experienced team you can learn from - with ongoing support, honest feedback, and a real team spirit
• Access to the latest technologies and tools - we work data-driven and efficiently
• Clear targets that we consistently hit - in an environment that recognises and rewards performance
• An international, remote-friendly work environment with colleagues from around the globe
• Fair and transparent compensation - including a competitive base salary and an above-average commission/bonus structure