Customer Care Team Leader

Iron Mountain; Bogotá; Presencial; COP 40.000.000 - 80.000.000; Jornada completa

Descripción del empleo

Overview

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let\'s start the conversation.

SOBRE ESTA OPORTUNIDAD

En Iron Mountain, protegemos, desbloqueamos y ampliamos el valor de la información y activos de nuestros clientes, durante todo su ciclo de vida. ¿Quieres formar parte de una compañía en la que confían más de 225,000 organizaciones a nivel global? Esta es tu oportunidad.

Como Team Leader en nuestro equipo de Customer Care (Closures), actuarás como un Subject Matter Expert en los procesos del área, asesorando y guiando a un equipo asignado de Customer Care Agents en las tareas diarias que implican la atención y el soporte a nuestros clientes.