Creative Account Manager

within; Bogotá; Presencial; COP 60.000.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited vacation policy

Food stipend

Internet/phone stipend

On-site work five days a week

Descripción de la vacante

WITHIN in Bogota, Colombia is seeking a Creative Account Manager to run day-to-day for a book of consumer brand clients, ensuring deliverables are on time and on scope, tied to results and growth.

You’ll own client communications, oversee end-to-end creative rounds across static, video, and UGC, manage scope and pricing, and collaborate with the media team to read results and propose the next tests. On-site five days a week.

Formación

• 3–5 years of account management experience with creative teams, agency or brand side
• Experience with consumer brands (DTC, retail, ecommerce) not B2B or lead gen
• Has shipped paid social/digital creative for Meta, TikTok, YouTube
• Direct client relationship management experience
• Demonstrates use of AI in current work
• Stable job history
• Based in Bogota, Colombia

Responsabilidades

• Day-to-day client communication and relationship management on every account you run
• End-to-end creative rounds: brief, feedback, revisions and delivery across static, video, and UGC
• Define each contract's scope, turnaround commitments and overage terms; flag scope creep and price extra work
• Analyze creative performance with the media team and propose next tests
• Identify opportunities for growth within existing accounts and build cases with the Account Director
• Leverage AI daily on briefs, feedback, rollups, recaps and research
• Maintain clean project management with clear owners and due dates

Conocimientos

Account management

Consumer brands

Paid social

Client relationships

AI usage

Stable work history

Asana

Herramientas

Asana

Descripción del empleo

You love great creative and you care whether it works. WITHIN is hiring a Creative Account Manager in Bogota, Colombia to run the day to day for a book of consumer brand clients: strong work out the door on time and on scope, tied to results, and accounts that grow. If you work hard, use AI to move faster and want to be the best at what you do, this role is for you.

What You’ll Own:

• Day-to-day client communication and the relationship on every account you run
• Creative rounds end to end: brief, feedback, revisions and delivery across static, video and UGC
• Each contract's scope, turnaround commitments and overage terms. Flag scope creep early and price the extra work
• Creative performance: read results with the media team and bring the client the next test
• Growth: spot new work inside existing accounts and build the case with your Account Director
• Speed: use AI every day on briefs, feedback rollups, recaps and research
• Clean project management: every Asana task has an owner and a due date

Qualifications and Experience:

• 3 to 5 years of account management working with creative teams, agency or brand side
• Consumer brand experience (DTC, retail, ecommerce), not B2B or lead gen
• Has shipped paid social and digital creative for channels like Meta, TikTok and YouTube
• Has run client relationships directly, not only supported them
• Can show how they use AI in their work today
• Stable job history
• Based in Bogota, Colombia

Nice to Have:

• UGC or influencer programs
• Performance creative testing

What We Look For:

• People who live our values: fight for every inch, wear the bucket when they get it wrong, be real with clients and teammates, and get curious about how to do it better.

Our interview process includes, but is not limited to the following:

• Excel, English and Typing Test

We offer a competitive salary and benefits based on ability level, including:

• Base Salary - DOE
• Unlimited vacation policy
• Food stipend
• Internet/phone stipend
• This is a fully in-office role based in Bogota, Colombia. Candidates must be available to work on-site five days a week.

WITHIN is the world’s first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in WITHIN’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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