Client Solutions Associate

Arches; Bogotá; On-site; COP 42,000,000 - 66,000,000; Full time

Benefits offered by this job

13th Month Salary

Annual Bonus

Paid Leave 15 days

Self-learning Budget

Provided Laptop and Workstations

International work environment

Job summary

Arches, based in Colombia, seeks a Client Solutions Associate to connect US clients with top experts. You will identify ideal profiles, source candidates across platforms, and screen them before presenting to clients.

You will manage interview scheduling and nurture relationships for ongoing collaborations, working with senior professionals daily in a vibrant, international environment.

Qualifications

• Fluent English required (written and spoken).
• Bachelor's degree and up to 2 years of experience.
• Ability to communicate with senior professionals and US clients.
• Knowledge of LinkedIn and basic research tools.

Responsibilities

• Identify best-fit expert profiles based on client needs.
• Source and engage expert candidates across platforms.
• Screen, vet, and schedule client-expert interviews.
• Build relationships with experts for future collaborations.

Skills

Fluent English (written and spoken)

Strong communication skills

Attention to detail

Bachelor's degree

0-2 years work experience

Comfortable with US clients

LinkedIn & basic research tools

Education

Bachelor's degree

Tools

LinkedIn

Job description

WHO WE ARE

Arches is a global platform for expert knowledge, strategic solutions, and talent, with a particular strength in Asia. We connect people and insights to help organizations make better decisions and drive real impact. At Arches, titles don't drive us, purpose does. We empower ambitious professionals to grow fast and work globally with the flexibility to thrive in their own way.

Since 2019, we’ve grown 6× to become a global knowledge platform connecting 160,000+ experts across industries. With offices in 8 cities and a team of ambitious professionals from 15+ nationalities, we help the world’s top consulting firms, investors, and Fortune 500 companies make smarter decisions.

Backed by $6M+ funding and cutting-edge technology, we’re scaling faster than ever — and there’s space for bold talent to grow with us.

Learn more about us: Arches on LinkedIn

ROLE OVERVIEW

As a Client Solutions Associate in our Colombia office, you'll be connecting US clients with the expertise they need. Your main focus will be finding and engaging with the right experts for each project.

WHAT YOU'LL DO

Project Understanding and Ideal Expert Profile Identification

• Gain a thorough understanding of client project needs based on main topics and client characteristics.
• Identify the best-fit expert profile based on key project requirements, including industry focus, target companies, relevant departments, seniority level, and specific expertise.

Recruiting Expert Candidates (Main Focus)

• Source ideal expert profiles across multiple platforms (LinkedIn, local recruitment platforms, internal databases, professional networks).
• Reach out to experts through phone, email, LinkedIn, and other channels to invite them to consult for clients on specific topics.
• Screen and vet expert candidates to assess their expertise and experience before connecting them with our clients.
• Manage scheduling for client-expert interviews and build relationships with experts for future collaborations.

WHAT YOU'LL NEED

• Fluent English (written and spoken).
• Strong communication skills - you'll be talking with senior professionals daily.
• Good attention to detail - getting the right expert match is crucial.
• Bachelor's degree.
• 0-2 years of work experience.
• Comfortable working with US clients.
• Experience with LinkedIn and basic research tools.

WHY JOIN US?

• Be part of our growth story - help build our Americas hub from the ground up.
• Work with prestigious clients and learn about different industries.
• Clear path to advance your career as we expand.
• Competitive salary and benefits.
• Regular training and support from our experienced global team.
• International work environment.

BENEFITS

Compensation & Benefits

• Competitive Base Salary with performance reviews every 6 months.
• 13th Month Salary.
• Annual Bonus – 1-month gross salary.
• Paid Leave – 15 days of annual leave, in addition to 18 public holidays, plus additional paid leave for significant life events and 8 days of sick leave.
• Self-learning Budget – Up to $1000 per year.
• Provided Laptop and Workstations.

Career Growth

• Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
• Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.

Engagement

• Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)
• Team Engagement Support – Up to $30 per quarter.

Arches is more than a company - it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force in this transformation. Join our team of passionate professionals, backed by visionary investors, and make your mark on the global stage!