Business Solutions Support Associate

Scotiabank; Bogotá; Presencial; COP 100.000.000 - 140.000.000; Jornada completa

Descripción de la vacante

ScotiaTech Bogota is seeking a Business Solutions Support Associate to contribute to Level2 Application Support in a fast-paced, financial technology environment. You will apply Agile and DevOps practices, resolve complex problems, and align with regulatory requirements while supporting global units and product/deal activities.

Location is Bogota, Colombia, with standard office hours and a focus on customer-centric service.

Formación

• 4+ years of experience in the software development field.
• Undergraduate Degree in Computer Science or technical equivalent.
• Candidates with a financial industry background will be preferred.
• Location: Bogota, Colombia.
• Work in a standard office-based environment; non-standard hours are a common occurrence.

Responsabilidades

• Champions a customer-focused culture to deepen client relationships and leverage broader bank relationships.
• Assist the Senior Manager in resolving highly complex problems with methodologies, models, and systems solutions.
• Provide business support to global units, including MIS, user training, and deal structuring.
• Liaise with users to clearly define requirements and processes.
• Keep informed of risk management practices and regulatory requirements.

Conocimientos

Agile

DevOps

3rd party integrations

Onshore/offshore models

Software development

Educación

Bachelor's in CS or technical field

Descripción del empleo

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Title: Business Solutions Support Associate

Requisition ID: 268419

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

Purpose

Contributes to the overall success of the CCAU/IBS Level2 Application Support in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Assist the Senior Manager in resolving highly complex, multi-faceted problems to meet the needs of the supported Line of Business, by applying their financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users.
• Provide business support to all global units, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements. This is made more challenging due to differences in time zones and the variation in the business lines. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.
• Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Reporting Relationships

Primary Manager:

Direct Reports:

Shared Reports NA

DimensionsNA

Education / Experience / Other Information (include only those that are specific to the role)

• Agile and DevOps team experience
• Integrating 3rd party vendor products experience
• Experience with onshore and offshore models
• 4+ years of experience in the software development field
• Undergraduate Degree in Computer Science or technical equivalent
• Candidates with a financial industry background will be preferred

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.

We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

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