Business Solutions Support Associate

Scotiabank; Bogotá; Presencial; COP 100.440.000 - 167.400.000; Jornada completa

Descripción de la vacante

ScotiaTech in Bogota, Colombia is seeking a software development professional to join our Level2 Application Support team. You will collaborate with global units, design scalable solutions, and contribute to rapid prototyping and production-ready outcomes.

We value Agile and DevOps experience, vendor integration skills, and 4+ years in software development, with a preference for candidates from the financial sector. This role operates in a standard office setting with possible non-standard hours.

Formación

• Agile and DevOps team experience.
• Integrating 3rd party vendor products experience.
• Experience with onshore and offshore models.
• 4+ years of experience in the software development field.
• Undergraduate Degree in Computer Science or technical equivalent.
• Candidates with a financial industry background will be preferred.

Responsabilidades

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Assist the Senior Manager in resolving highly complex, multi-faceted problems to meet the needs of the supported Line of Business by applying financial and technical knowledge to design methodologies, models, and systems solutions.
• Provide business support to all global units, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements.
• Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, instruments, regulatory requirements, Back Office processes, and rapidly changing technology.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Conocimientos

Agile methodologies

DevOps practices

Vendor integration

Onshore/offshore delivery

Software development

Educación

Undergraduate degree in Computer Science or technical field

Financial industry background preferred

Descripción del empleo

Requisition ID: 268419

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

Purpose

Contributes to the overall success of the CCAU/IBS Level2 Application Support in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Assist the Senior Manager in resolving highly complex, multi-faceted problems to meet the needs of the supported Line of Business, by applying their financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users.
• Provide business support to all global units, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements. This is made more challenging due to differences in time zones and the variation in the business lines. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.
• Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Reporting Relationships

Primary Manager

Direct Reports:

Shared Reports

NA

Dimensions

NA

Education / Experience / Other Information (include only those that are specific to the role)

• Agile and DevOps team experience
• Integrating 3rd party vendor products experience
• Experience with onshore and offshore models
• 4+ years of experience in the software development field
• Undergraduate Degree in Computer Science or technical equivalent
• Candidates with a financial industry background will be preferred

Competencies

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.