Business Analyst

EPAM Systems; Colombia; Presencial; COP 125.467.000 - 219.567.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Global career opportunities

Paid time off

Learning & certification

LinkedIn Learning access

Volunteer opportunities

Diversity & inclusion culture

Descripción de la vacante

EPAM Systems in Colombia is seeking a seasoned Business Analyst to bridge business needs and delivery teams across multinational projects. You will analyze requirements, support knowledge transfer, and ensure clear communication with stakeholders.

Responsibilities include drafting Epics and User Stories in Azure DevOps, maintaining documentation in SharePoint, and guiding configuration activities for deployment with global teams.

Formación

• Minimum of 2 years of relevant work experience as a BA/CA in Commercial Insurance.
• Experience in migration project work and requirement elicitation.
• Proficient at analyzing documentation and communicating with stakeholders.
• Solid English abilities with direct customer communication.

Responsabilidades

• Engage in Knowledge Transfer sessions to build product understanding.
• Prepare Epics, Features, and User Stories in MS Azure DevOps for delivery.
• Create and maintain knowledge repositories using MS Office and SharePoint.
• Assist with configuration activities related to product deployment.
• Manage triage for production issues and draft issue documentation.
• Draft user requirements and contribute to estimation work.
• Collaborate with business users, vendor BAs, and the dev team on follow-up actions.

Conocimientos

Business analysis

SQL

English (B2+)

Requirements gathering

Educación

BA/CA in Commercial Insurance

Herramientas

Azure DevOps

MS Office

SharePoint

Descripción del empleo

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Responsibilities

• Engage in Knowledge Transfer sessions to build a solid understanding of the product
• Develop skills in configuration work, including rating, UI, error messages, and document prototypes
• Prepare Epics, Features, and User Stories in MS Azure DevOps to enable delivery of complex functionality
• Create and maintain a knowledge repository documenting Knowledge Transfer sessions and related efforts using MS Office and SharePoint
• Assist with configuration activities connected to product deployment
• Manage the triage process for production issues on behalf of the CORE team
• Draft and update documentation that explains identified issues
• Write user requirements documents describing suggested solutions
• Contribute to requirement elicitation and estimation work
• Work with business users, vendor Business Analysts, and the development team to address issues and determine follow-up actions

Requirements

• A minimum of 2 years of relevant work experience
• Prior experience as a BA/CA within the Commercial Insurance field
• Involvement in migration project work
• Proficient at analyzing documentation
• Good understanding of the insurance sector
• Competent in SQL
• Experience gathering requirements during Knowledge Transfer sessions
• Solid English abilities (B2 level or higher), with a track record of direct customer communication

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.