Bilingual Customer Support Advocate (EN/ES) - Flexible PTO

Unbound (nonprofit); Medellín; Presencial; COP 76.698.880 - 115.048.320; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO/Vacation time

Access to digital training platforms

Descripción de la vacante

A global nonprofit organization in Colombia is seeking a Customer Support Representative to assist sponsors and beneficiaries. This role requires strong bilingual communication skills in English and Spanish, along with a passion for helping others. The position offers flexibility and focuses on providing empathetic support in a detail-oriented environment.

Formación

• 1–2 years of experience in customer service, social outreach, or relevant roles.
• Strong verbal and written communication skills in both English and Spanish.
• Empathy, patience, and active listening are essential.
• Ability to multitask, prioritize, and work in a detail-oriented environment.
• Comfortable using digital tools and learning new platforms.

Responsabilidades

• Communicate with sponsors and partners via phone, email, and chat.
• Answer questions about the sponsorship program, donation process, and general inquiries.
• Provide timely and thoughtful support that reflects your commitment to every person.
• Collaborate with other teams (local and international) to ensure accurate follow-up and resolution of cases.
• Manage and update information across digital platforms and databases.

Descripción del empleo

Get notified about new Programador Web jobs in Spain.

Madrid, Community of Madrid, Spain 2 months ago

Madrid, Community of Madrid, Spain 5 months ago

Palma, Balearic Islands, Spain 1 week ago

Madrid, Community of Madrid, Spain 4 months ago

Madrid, Community of Madrid, Spain 2 months ago

Palma, Balearic Islands, Spain 3 weeks ago

Madrid, Community of Madrid, Spain 1 day ago

Madrid, Community of Madrid, Spain 2 months ago

Fullstack Developer - Ruby on Rails / React

Las Rozas de Madrid, Community of Madrid, Spain 3 months ago

Senior Frontend Developer Angular&React (She/He/They)

SENIOR FRONTEND DEVELOPER (PRESENCIAL VALENCIA)

Getafe, Community of Madrid, Spain 6 days ago

Full Stack Software Development Engineer PHP/React

Madrid, Community of Madrid, Spain 1 month ago

Madrid, Community of Madrid, Spain 3 months ago

Senior Front End Developer TypeScript React

Humanes de Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 2 months ago

Alcobendas, Community of Madrid, Spain 2 weeks ago

Full Stack Software Development Engineer PHP/React

Madrid, Community of Madrid, Spain 3 weeks ago

Madrid, Community of Madrid, Spain 3 weeks ago

Full Stack Software Engineer (Node, React)

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 1 month ago

Madrid, Community of Madrid, Spain 3 weeks ago