Banquet Waiter/ess (Server)

Hilton Worldwide, Inc.; Bogotá, Distrito Capital; Presencial; COP 12.000 - 24.000; Jornada completa

Descripción de la vacante

An established industry player seeks a Banquet Waiter/ess to provide exceptional service in a vibrant hospitality environment. This role involves managing guest queries, serving beverages, and ensuring high standards of food delivery. The ideal candidate will be flexible, committed to customer service, and able to thrive both independently and as part of a team. Join a global leader in hospitality and contribute to creating remarkable experiences for guests every day.

Formación

• Experience in Food and Beverage department and/or industrial settings.
• Knowledge of Food Hygiene Regulations.

Responsabilidades

• Serve guests in a friendly and efficient manner.
• Manage guest queries and deliver food and beverage orders.
• Comply with health and safety legislation.

Conocimientos

Customer Service

Flexibility

Teamwork

Food Hygiene Regulations Knowledge

Basic English Skills

Descripción del empleo

Job Description - Banquet Waiter/ess (Server) (HOT0BLVD)

Job Number:

HOT0BLVD

Work Location

Hilton Bogota, Carrera 7 No. 72-41, Bogota

A banquet Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a banquet Waiter/ess (Server), you will be responsible for:

• Managing guest queries in a friendly, timely, and efficient manner
• Serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents
• Ensuring knowledge of menu and all products
• Ensuring mise en place is well stocked at all floor stations
• Following correct reporting procedures if faced with issues
• Delivering Food and Beverage orders of a consistently high standard and in a timely manner
• Practicing Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene
• Complying with hotel security, fire regulations, and all health and safety legislation

What are we looking for?

To succeed in this role, you should:

• Be committed to delivering high levels of customer service
• Be flexible to respond to various work situations
• Be able to work independently or as part of a team

Preferred qualifications include:

• Experience in Food and Beverage department and/or industrial settings
• Knowledge of Food Hygiene Regulations
• Basic English language skills

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxurious hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has been committed to providing exceptional guest experiences through its global brands. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are at the heart of this mission, creating remarkable hospitality experiences worldwide every day.