Auxiliar de ama de llaves

Hilton; Bogotá; Presencial; COP 17.856.000 - 23.436.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incredible travel perks

Paid parental leave

Mental health resources

Paid time off

Descripción de la vacante

Hilton is seeking a Houseperson in Bogotá to maintain cleanliness of designated hotel areas and deliver warm hospitality to guests. The role focuses on public areas, guest assistance, and teamwork to ensure a welcoming stay.

The Houseperson will assist with room cleaning as needed, stock supplies, and participate in periodic deep cleaning projects while reporting maintenance needs to keep the property in excellent condition.

Responsabilidades

• Keep public areas spotless: maintain cleanliness of restrooms, hallways, stairwells, elevators, offices and event spaces with daily cleaning tasks.
• Delight guests: greet guests warmly, deliver requested items, assist with room cleaning as needed.
• Manage supplies: stock and organize supply rooms to support housekeeping operations.
• Handle special projects: perform deep cleaning tasks such as flipping mattresses, moving furniture and waxing floors.
• Support property maintenance: identify and report repairs or maintenance deficiencies.

Conocimientos

Hospitality mindset

Integrity

Leadership

Teamwork

Ownership

Urgency/discipline

Descripción del empleo

Job Identification: 220652

Job Category: Housekeeping and Laundry

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Houseperson , you’re not just ensuring the cleanliness of designated areas of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Keep public areas spotless: Maintain cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash
• Delight our guests: Greet guests warmly, deliver requested items, and assist with room cleaning as needed
• Manage supplies: Stock and organize supply rooms to support efficient housekeeping operations
• Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
• Support property maintenance: Identify and report any repair needs or maintenance deficiencies to ensure a well‑kept property

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world‑class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Paid time off (PTO) – Recharge, relax, and take time for what matters most

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.