Associate Quality Designer

Electronic Arts; Bogotá ciudad; Presencial; COP 50.000.000 - 75.000.000; Jornada completa

Descripción de la vacante

Electronic Arts is hiring Senior QA Specialists for multiple teams, onsite in Bogotá, Colombia. You will define quality strategies, test plans, and continuous improvements to support a player-first experience. The role emphasizes mentoring, cross-functional collaboration, and data-driven decision making.

You will develop detailed test scripts, manage investigations of complex bugs, and advocate best QA practices across global teams to ensure high-quality game releases.

Formación

• 3+ years of experience in software quality assurance.
• Experience with defect and task tracking tools (JIRA, TestRail).
• Familiarity with automated testing, telemetry, and data analysis.

Responsabilidades

• Support testing tasks and help resolve challenges including hardware setup.
• Create, build, and manage detailed test scripts and plans (functional, network, edge cases, and pre-integration).
• Monitor bug entry/data quality, investigate and track difficult bugs, and provide clear, actionable feedback.
• Serve as a communication bridge between QA and development teams, ensuring alignment on quality plans and priorities; provide status updates via email and reports.
• Absorb, apply, and help evolve EA QA processes; drive team adoption of best practices and quality data entry.
• Mentor and support junior team members, fostering a player-first mentality and a collaborative team culture.
• Actively suggest and help implement tools, automation, and data-driven efficiencies for greater impact and productivity.
• Build effective working relationships with producers, designers, engineers, and QA colleagues across locations.

Conocimientos

QA methodologies

Bug tracking

Test planning

Automation testing

Telemetry

Data analysis

Mentoring

Cross-functional collaboration

English proficiency

Herramientas

JIRA

TestRail

Descripción del empleo

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

You will work onsite from Bogotá, Colombia (Salitre area).

We're hiring Senior QA Specialists for multiple teams at EA, each dedicated to a specific franchise. You'll play a crucial part in ensuring the quality and excellence of the game you support!

You will report to QA Leadership, helping set quality standards and best practices for our analyst and QA teams. You’ll partner with leadership and cross-functional partners to define and deliver quality strategies, test plans, and continuous improvements that help shape the player experience.

Responsibilities

• You will participate and support the team's testing tasks, and help resolve challenges including hardware and setup.
• You will create, build, and manage detailed test scripts and plans (including functional, network, edge cases, boundary, and pre-integration scenarios).
• You will compile and communicate data across different sources; monitor bug entry/data quality, investigate and track difficult bugs, and provide clear, actionable feedback.
• You will serve as a communication bridge between QA and development teams, ensuring alignment on quality plans and priorities; provide status updates via email and reports; represent the QA perspective in cross-functional and team meetings.
• You will absorb, apply, and help evolve EA QA processes; drive team adoption of best practices and quality data entry.
• You will mentor and support junior team members, fostering a player-first mentality and a collaborative team culture.
• You will actively suggest and help implement tools, automation, and data-driven efficiencies for greater impact and productivity.
• You will build effective working relationships with producers, designers, engineers, and QA colleagues across locations.

Qualifications

• 3+ years of experience in software quality assurance or similar roles.
• Strong understanding of QA methodologies, tools, and frameworks.
• Experience with defect and task tracking tools (e.g., JIRA, TestRail).
• Potential ability to mentor others on process and quality topics.
• Familiarity with automated testing, telemetry, and data analysis.
• Passion for videogames with a strong player-first mindset.
• Fluent in English, both verbal and written.
• Comfortable making data-driven decisions, reporting on complex bugs, and compiling risk/status summaries.

Path to becoming a Senior QA Specialist (Associate Quality Designer):

* [1] Learn More about the Quality Verification and Standards (QVS) team at EA.

* [2] From Government to Game Development, Jessica Makes a Move.

* [3] Barbara Homewood had her heart set on becoming a Librarian and is now a Quality Designer at EA.

* [4] One of our leaders, Ravi Minhas, shares what he is looking for in a Quality Designer. Does this sound like you?

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.