Asociate Custom

DHL; Bogotá, Distrito Capital; Presencial; COP 117.091.000 - 156.122.000; Jornada completa

Descripción de la vacante

A leading logistics company is looking for an Associate CDZ to support Customs Processing operations in Bogotá, Colombia. The role involves analyzing documentation for import declarations, data entry, and ensuring compliance with regulations. Candidates should possess strong communication skills in English, good customer service abilities, and proficiency in MS Excel. This position is ideal for those who can work autonomously and are committed to teamwork.

Formación

• Good communication in English (verbal and written).
• Experience in customer service.
• Proficient in MS Excel and other MS Office tools.

Responsabilidades

• Analyze documents to ensure proper understanding.
• Perform data entry of import declarations in Opencomex.
• Validate applicable modalities for each operation.
• Ensure compliance with Colombian customs regulations.

Conocimientos

Good communication in English

Customer service skills

MS Excel proficiency

Teamwork

Autonomy

Herramientas

MS Office

Descripción del empleo

Overview

Title: Associate CDZ – CO

Location: GSC BOG

Support the Customs Processing operations in Colombia through the analysis of documentation received for each import operation in order to ensure accurate understanding and compliance. Perform data entry of import declarations in Opencomex based on the tickets and supporting documents provided. Validate applicable modalities for each operation and, when required, include the corresponding text in the tariff subheading to reference the modality, requirements, and other relevant details. Confirm the applicable duties, IVA, and regulations for each declaration. Verify the accuracy of all data entered to guarantee correctness prior to submission. Open tickets for review by the designated audit team and receive feedback for any corrections or adjustments needed. Apply the corrections, observations, and notes provided by the review team and close the correction tickets accordingly. Deliver the declarations for acceptance unless previously submitted in advance. Manage completion tickets by providing the additional information requested and closing the ticket once updated. This process ensures full compliance with Colombian customs regulations and accurate DTA entry.

Key Responsibilities

• Analyze the documents of each operation received in order to ensure proper understanding.
• Enter import declarations in Opencomex based on the ticket received and the supporting documents provided for each operation.
• Validate the applicable modalities for each operation and, when required, include in the tariff subheading the reference text regarding the modality, requirements, or other relevant notes.
• Validate the applicable duties and VAT for each operation.
• Validate the regulations applicable to each operation.
• Verify the data entered to ensure accuracy and correctness.
• Open the ticket for review of the declarations by the responsible area.
• Receive the review and/or correction ticket and validate if any adjustments, corrections, or considerations are required.
• Apply the corrections, observations, and notes made by the review team and close the correction ticket.
• Deliver the list of declarations for acceptance, except in cases where they have been entered in advance.
• Receive completion tickets.
• Provide the requested additional information in the completion ticket and close it once updated.

Skills / Requirements

• Good communication in English (verbal and written).
• Customer service and communication skills.
• Good level of MS Excel and other MS Office tools.
• Teamwork and autonomy
• Employees who have been in the organization for 12 months or in their current role
• Employees that are not in transition projects