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Descripción de la vacante
A tech-driven enterprise solutions firm in Colombia seeks a Head of Delivery to oversee the implementation of AI agents for enterprise clients. The ideal candidate will have a strong background in program management with at least 5 years of experience in technical roles, along with proven leadership skills. This role combines technical execution and client strategy, ensuring projects are delivered on time and meet quality standards in a fast-paced environment.
Formación
5+ years in Program Management, Technical Project Management, or Technical Customer Success within enterprise SaaS, AI, or related tech environments.
Proven record of hands-on delivery in complex, technical enterprise programs.
2+ years in leadership roles, with experience hiring and managing teams.
Strong technical acumen, comfortable around APIs and cloud infrastructure.
Outstanding communication and stakeholder management skills.
Responsabilidades
Own end-to-end delivery of AI agent implementations for enterprise clients.
Lead large, multi-stakeholder implementations and manage Gantt charts.
Guide clients through onboarding, adoption, renewals, and expansion.
Build and nurture strong relationships with enterprise customers.
Drive both leadership and execution of programs.
Conocimientos
Program Management
Technical Project Management
Stakeholder Management
Communication
Problem Solving
Leadership
Technical Acumen
Descripción del empleo
A tech-driven enterprise solutions firm in Colombia seeks a Head of Delivery to oversee the implementation of AI agents for enterprise clients. The ideal candidate will have a strong background in program management with at least 5 years of experience in technical roles, along with proven leadership skills. This role combines technical execution and client strategy, ensuring projects are delivered on time and meet quality standards in a fast-paced environment.
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