Account Manager

Sur Global; Colombia; A distancia; COP 106.560.000 - 142.080.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base pay + commission

OTE around USD 4,000/month

Annual reviews

Paid time off

Paid holidays

Autonomy & ownership

Growth opportunities

English-language CVs preferred

Descripción de la vacante

Sur Global is seeking an Influencer Marketing Account Manager to lead brand partnerships with creators on a fully remote LATAM-first basis, collaborating with a Vancouver-based team. You will guide brands on hiring, briefs, pricing and campaign success, building ongoing creator programs and driving growth across your book of business.

With 1–3 years in influencer marketing, you’ll coach brands on strategy, manage creator pipelines, and use HubSpot to track outreach and performance, while

Formación

• 1 to 3 years in influencer marketing, paid social or creator platforms for brand clients.
• Hands-on experience sourcing, briefing and managing creators for campaigns.
• CRM experience such as HubSpot and strong English communication.
• Ability to consult on campaign structure, budgets and strategy to grow client spend.
• Comfort owning retention and revenue growth targets with commission tied to results.
• Excellent organization to manage many accounts and scale resources.
• Experience with US or Canadian brands is preferred.

Responsabilidades

• Own a book of about 200 brands on paid subscription plans and manage outreach and notes in HubSpot.
• Onboard brands and drive their first successful creator hire quickly.
• Teach brands to maximize platform hiring tools and post campaigns.
• Consult on influencer marketing strategy, creator tier selection, and measurement.
• Advise on briefs, content formats, pricing, and usage rights for campaigns.
• Turn one-off orders into repeat programs with calendars and rosters.
• Run check-ins and reviews to show results and plan next campaigns.
• Monitor usage/spend signals to catch at-risk accounts early.
• Develop scalable enablement materials and templates.
• Identify enterprise opportunities and pass to sales with expansion potential.
• Provide customer feedback to product and marketing teams.

Conocimientos

Influencer marketing

Campaign strategy

Customer success

English communication

Account management

Training ability

Multitasking

Herramientas

HubSpot CRM

Descripción del empleo

This is a full-time remote role for candidates based in Latin America, working closely with a team based in Vancouver, Canada (Pacific Time).

As the Influencer Marketing Account Manager, you will be the strategic partner for brands to find, hire and pay social media content creators directly and run campaigns end to end without agencies or long contracts. You will teach brands who to hire, how to brief, what to pay and how to turn one good campaign into an ongoing creator program. Your success is measured by how quickly your accounts make their first hire, how often they come back, and how much they grow.

Responsibilities

• Own a book of about 200 brands on paid subscription plans, managing outreach, cadences and account notes in HubSpot
• Onboard new brands and get them to their first successful creator hire quickly
• Teach brands to get the most from the platform's hiring tools: searching and filtering creators, judging profiles and past work, posting campaigns, reviewing applicants and buying packages
• Consult on influencer marketing strategy: campaign goals, platform and creator tier selection, balancing launches with always-on content, and how success will be measured
• Advise on the practical calls that make or break a campaign, including creator selection, briefs, content formats, fair pricing, usage rights and timing
• Turn one-off orders into repeat programs with campaign plans, content calendars and creator rosters, growing the creator spend across your accounts
• Run check-ins and results reviews that show what worked and set up the next campaign
• Watch usage and spend signals from automated alerts to catch at-risk accounts early and step in
• Build enablement that scales beyond your book: playbooks, brief templates, webinars, help-center content and in-product or email nudges
• Spot brands with Enterprise potential and pass those opportunities to the sales team, along with upgrade and expansion opportunities
• Bring customer feedback to product and marketing

Requirements

• C1 equivalent English
• 1 to 3 years in influencer marketing, paid social or creator platforms, working with brand clients
• Hands-on experience sourcing, briefing and managing creators for brand or UGC campaigns
• Customer success fundamentals: managing a book of business and outreach cadences in a CRM such as HubSpot
• Ability to consult on campaign structure, budgets and marketing strategy so clients invest more with confidence
• Comfort owning retention and revenue growth targets with commission tied to results
• A teacher's instinct: you can show a customer what good looks like and make it repeatable
• The organization to manage many accounts at once while building resources that scale
• Excellent written and verbal English, since most customer outreach happens over email
• Experience working with brands in the US or Canadian market

Preferred Qualifications

• Customer success experience at a SaaS company or marketplace
• Knowledge of TikTok, Instagram and YouTube creator pricing and performance benchmarks
• E-commerce or DTC brand experience
• Experience creating training content or running webinars
• Paid media or ad platform account management experience focused on growing client spend
• A startup, builder mindset: comfortable spotting where automation or process improvements would help and pushing for them

Benefits

• Competitive Pay: US$3,000 per month base plus commission on the total creator spend across your book of business. OTE about US$4,000 per month, paid in USD. Eligible for spiffs (ad hoc bonuses) for finding Enterprise opportunities
• Annual Reviews: yearly performance and compensation reviews with opportunities for raises
• Paid Time Off: 3 weeks of vacation to recharge
• Paid Holidays: observe statutory holidays with pay
• Autonomy & Ownership: you'll have real control over your projects and the freedom to shape how things get done
• Growth Potential: opportunity for career progression and financial growth
• Only CVs submitted in English will be considered *