Account manager

Evolution; Bogotá; Presencial; COP 30.000.000 - 50.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive remuneration package

Comprehensive training

Healthcare benefits

Gym membership

Dynamic working environment

Descripción de la vacante

Evolution seeks an Account Manager in Bogotá to acquire and maintain business relationships, optimizing KPIs through effective client management. The ideal candidate has a minimum of 2 years' experience in iGaming, strong commercial awareness, and proven team management capabilities.

You will represent a wide range of products, working closely with marketing initiatives, and ensuring customer needs are proactively addressed. Attractive benefits include competitive remuneration and personal development opportunities.

Formación

• Minimum 2 years of experience in iGaming or similar client-facing role.
• Knowledge of business development in a commercial environment.
• Strong command of spoken and written English.

Responsabilidades

• Acquire, maintain, and optimize business relationships.
• Liaise with resources and operators to fulfill campaigns.
• Track performance of promotional campaigns.
• Act as an intermediary between internal departments and customers.

Conocimientos

Client management

Sales

Analytical thinking

Strategic decision-making

Communication

Educación

Educational background in a related field

Herramientas

Microsoft Office Suite

Descripción del empleo

Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.

Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world.

Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams.

Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B.

Job Description

The Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.

• Minimum 2 years of experience in iGaming (Account Management or similar client-facing role).
• Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives.
• Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise.
• Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met.
• Representing the entire range of the Company’s products.
• Distributing and presenting information to customers about upcoming game releases and opportunities.
• Establishing and maintaining effective key account relationships.
• Act as an intermediary between internal departments and customers.
• Acting as an escalation point for customers for any issues, and drive resolution action.
• Providing root-cause analysis, driving continuous improvement and execution of solutions.
• Proactively assessing, clarifying, and validating customer needs on an ongoing basis.
• Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.

Qualifications

• Sound commercial awareness and knowledge of business development.
• Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
• Experienced at effective client management.
• Proven team management capabilities.
• Be analytical with the ability to think strategically.
• Have a genuine passion for sales, negotiation, decision-making, and problem-solving.
• Educational background in a related field would be preferred.
• Strong communication and written ability in English and a strong command of spoken.
• Proficiency with Microsoft Office Suite, such as Excel and PowerPoint.
• Be presentable, willing to travel and work outside of normal office hours.
• Any other ad hoc duties related to the role.

Benefits

• Competitive remuneration package.
• Comprehensive training.
• Professional and personal development.
• Additional healthcare benefits.
• Dynamic working environment.
• Gym membership.
• Outstanding experience in an international environment.

If you are interested, please submit your CV in English.

Position open for Medellin and Bogota.

For more information please visit our careers page: www.evolutiongamingcareers.com.

"Proceso inclusivo y libre de discriminación: En Evolution Development Colombia promovemos la igualdad de oportunidades. Las personas con cualquier tipo de discapacidad pueden postularse en cualquiera de las etapas del proceso, siempre que cumplan los requisitos del cargo. Si requieres ajustes razonables para participar en el proceso (por ejemplo: accesibilidad, intérprete, tiempo adicional, formatos alternativos), por favor indícalo al postularte o escribe a [phone]"