24x7 Batch SRE: Automation & Reliability

Amadeus; Bogotá; Híbrido; COP 70.000.000 - 110.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Annual bonus

Online training hubs

Diverse and inclusive workplace

Descripción de la vacante

Amadeus in Bogotá is seeking a Service Reliability Engineer to guard critical data pipelines and batch workloads on a 24x7 frontline team. You will monitor high-volume processing jobs, triage alerts, and execute interventions to meet business deadlines, while automating repetitive tasks and improving pipeline resilience.

The role emphasizes incident handling, post-incident analysis, and close collaboration with application owners to prevent recurrence and ensure smooth operations across cloud

Formación

• Bachelor’s degree in CS or related field or equivalent practical experience.
• Experience in production support or operations, ideally on a 24x7 rotation.
• Familiarity with batch processing and job scheduling (e.g., Control-M, SFTP).
• Familiarity with batch scripting and system architecture.
• Ability to work independently and under pressure.

Responsabilidades

• Run and monitor scheduled batch jobs.
• Troubleshoot system errors and performance issues.
• Do incident management to recover incidents and collaborate with application owners on problem management to understand the root cause and avoid reoccurrence.
• Maintain documentation and logs and work to improve processes (feedback loops).
• Track metrics and KPIs on batch support activities.
• Coordinate with other departments to ensure job dependencies are met.
• Automate routine tasks and deployments using scripting and configuration management tools (e.g., Bash, Python, Ansible, Terraform).

Conocimientos

Linux

Windows

Cloud

Batch processing

Python

Monitoring

Incident management

Automation

SRE practices

Educación

Bachelor’s degree in CS or related field

Herramientas

Prometheus

Grafana

Splunk

Bash

Python

Ansible

Terraform

Descripción del empleo

Amadeus in Bogotá is seeking a Service Reliability Engineer to guard critical data pipelines and batch workloads on a 24x7 frontline team. You will monitor high-volume processing jobs, triage alerts, and execute interventions to meet business deadlines, while automating repetitive tasks and improving pipeline resilience.

The role emphasizes incident handling, post-incident analysis, and close collaboration with application owners to prevent recurrence and ensure smooth operations across cloud