Specialist, Office Services (Dallas)

Bain & Company; Los Ángeles; Presencial; CLP 5.000.000 - 20.000.000; Jornada completa

Descripción de la vacante

A leading global consulting firm seeks an Office Services Coordinator in their Los Ángeles office, responsible for managing reception, facilities, and event support. Ideal candidates will excel in a customer service-oriented environment, showcasing exceptional multitasking and organizational skills. This full-time role promises an engaging work environment with opportunities for personal and professional growth.

Formación

• At least three years of work experience in a professional services firm.
• Meticulous attention to detail required.
• Ability to juggle multiple tasks simultaneously.

Responsabilidades

• Greet and assist visitors professionally.
• Coordinate internal meetings, trainings, and events.
• Maintain tidiness and functionality of the office.

Conocimientos

Customer service orientation

Multitasking

Time management

Communication

Organizational skills

Educación

Bachelor's degree

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

MS Teams

Descripción del empleo

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

Bain & Company seeks an energetic, service-oriented professional to support the day-to-day operations and long-term initiatives of our Dallas office. This individual will play a pivotal role in maintaining a welcoming and efficient office environment and enabling an exceptional employee experience. The role requires flexibility, multitasking, and a high degree of autonomy.

This is a full-time, in-office role (Monday to Friday),with occasional early or late hours as needed for event coverage or critical support.

WHAT YOU’LL DO

Reception, Café, and Front Desk Support

• Hours of work are 8:00 am – 5:00 pm in-person 5x a week.
• Help greet and assist all visitors, clients, and employees professionally.
• Manage general inquiries, and coordinate visitor building access.
• Maintain tidiness and functionality of a two floors/400 person office.
• Assist with managing café and kitchen inventory, ordering supplies, and coordinating deliveries.
• Handle incoming and outgoing mail, packages, and courier services.
• Cover reception desk duties as needed.

Office Services, Facilities, and Safety

• Act as liaison to building security management; oversee fire/life safety, and access systems.
• Coordinate orientation and system access for new hires and co-locators.
• Place and monitor work orders in order to keep workspace in good working order
• Serve as Fire Warden and Office Services Response Team (OSRT) member.
• Maintain and update office maps with Leadership Team seating/offices.
• Assist with special projects, renovations, office moves, and real estate reporting.

Event and Meeting Support

• Coordinate internal meetings, trainings, and office-wide events (e.g., client meetings, DEI in house meetings, Happy Hours, lunch orders, Offsite Summer Meeting).
• Collaborate with the global events team, meeting committees, and Office Head/Chief of Staff.
• Manage room reservations, scheduling, and logistics (setup, breakdown, AV, catering).
• Ensure events comply with building/company protocols and avoid calendar conflicts.
• Handle catering orders and grocery runs; provide onsite event support.
• Design and send meeting invitations, manage feedback surveys, and monitor event communications.
• Print and prepare materials such client presentations, name tags, signage, and table tents.

Employee Experience and Onboarding

• Maintain office-wide calendars and support social, cultural, and professional development initiatives.
• Assist with new hire and transfer onboarding: access provisioning, seating assignments, training coordination.
• Collaborate with Recruiting, HR, EAs, MAs, LSCs and other support functions to ensure seamless execution of in-office programs.
• Provide backup coverage for colleagues out of office.

ABOUT YOU

• At least three years of work experience in a professional services firm is preferred
• Bachelor’s degree preferred.
• Experience in a fast-paced, customer service-oriented environment; professional services preferred.
• Ability to prioritize and juggle multiple tasks simultaneously a must.
• Meticulous attention to detail necessary.
• Comprehensive knowledge of, and experience with, Microsoft Outlook/Word/Excel/ PowerPoint.
• Knowledge of MS Teams.
• Must be able to lift 35 lbs.
• Excellent multitasking, organizational, and time-management skills.
• Strong interpersonal, written, and verbal communication skills.
• Proven judgment, discretion, and confidentiality.
• CPR certification or willingness to obtain (for OSRT duties).

Disclaimer

This job description is intended to provide a general overview of responsibilities and qualifications. It is not exhaustive and may evolve based on office needs.