Site Enrollment and Engagement Lead - Respiratory (EPOC)

IQVIA; Santiago; On-site; CLP 51,081,000 - 88,409,000; Full time

Job summary

IQVIA is seeking a Site Enrollment and Engagement Lead to partner with research sites and study teams in Santiago. You will accelerate patient recruitment, support site training, and coordinate stakeholders to optimize enrollment and site performance.

The role requires collaboration across functions, excellent communication with healthcare providers, and willingness to travel up to 75% to support trial activities.

Qualifications

• Bachelor’s degree in Health Sciences or related field.
• Advanced level of English.
• Experience as a Study Coordinator or Clinical Trial Liaison preferred 1–2 years.
• Location to hire: Santiago, Chile.

Responsibilities

• Develop study-specific action plans with research sites to accelerate patient recruitment.
• Provide practical support to study sites to maximize enrollment potential.
• Identify recruitment barriers and propose creative options with sponsors and stakeholders.
• Share best practices with healthcare professionals at clinical study sites.
• Conduct recruitment training sessions for study staff and site teams.
• Maintain and analyze records to tailor strategies for pre-screening and enrollment.
• Complete internal reporting, organize group events, and manage objections effectively.
• Keep up-to-date technical knowledge of the assigned specialty and disease areas.

Skills

Advanced English

Interpersonal skills

Cross-functional coordination

Customer service orientation

Solution-oriented mindset

Education

Bachelor’s degree in Health Sciences or related field

Job description

Job Overview

Site Enrollment and Engagement Lead collaborate with research staff and key stakeholders to enhance trial recruitment and support study‑specific training needs. The Site Enrollment and Engagement Lead serves as a strategic partner to internal and external teams, optimizing site experience and performance. This role also leads relationship management and communication of medical and scientific information with healthcare providers and site staff .

Essential Functions

Work with research sites to develop study‑specific action plans to accelerate patient recruitment or support procedural training. Provide practical support to study sites to maximize potential for patient enrolment. Work with research sites to identify and address recruitment barriers – identify common site issues and work with the sponsor and relevant stakeholders to recommend creative options to overcome these barriers Act as a resource for healthcare professionals at clinical study sites by sharing best practices and strategies for patient identification and retention. Conduct recruitment training sessions Identify patient flow / pathway through site and work with identified departments to raise awareness of protocols and the potential for patient inclusion. Provide education to healthcare professionals and staff, reinforcing study protocols and trial requirements. Maintain and analyze customer records to tailor strategies that maximize pre‑screening, screening, and enrollment. Complete internal electronic reporting, organize group events, and manage objections effectively. Keep up‑to‑date technical knowledge of the assigned specialty and disease areas.

Qualifications

• Bachelor’s degree in Health Sciences or related field
• Advanced level of English
• Experience as a Study Coordinator, Clinical research coordinator , Clinical Trial Liason preferred 1-2 years.
• Location to hire: Santiago, Chile.
• Excellent interpersonal and communication skills.
• Ability to execute tasks with minimal oversight and make informed decisions independently.
• Strong coordination skills across multiple functions.
• Ability to quickly understand situations and apply a solutions‑based approach.
• Positive, proactive mindset with strong customer service orientation.
• Collaborative mentality and cultural awareness.
• High flexibility for travel, up to 75% , strong team‑player aligned with IQVIA and SEEL group values.
• Willingness to mentor others and take on responsibilities beyond core role.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.