Project Management Team Leader – Chile

Techspert; Santiago; Presencial; CLP 20.000.000 - 40.000.000; Jornada completa

Descripción de la vacante

A fast-growing technology scale-up in Santiago seeks a Project Manager to lead customer projects and manage an international team. Responsibilities include overseeing project delivery, developing team processes, and directly reporting to the COO. Ideal candidates will have over 3 years of project management experience, strong leadership skills, and the ability to communicate effectively across all levels. The competitive salary is up to 3.5 million CLP gross per month plus a bi-annual bonus.

Formación

• 3+ years of experience in project management or operations, preferably with international customers.
• Demonstrated leadership skills in a fast-paced, cross-functional setting.
• Strong customer-facing and commercial acumen.

Responsabilidades

• Own a few smaller sized customer relationships and manage their projects end-to-end.
• Lead an international team of Project Managers ensuring oversight of ~50 accounts.
• Report directly to the COO and engage with third-party vendors to support project delivery.
• Develop and refine operational workflows for best-in-class delivery.

Conocimientos

Project management

Leadership

Customer-facing skills

Organizational abilities

Process improvement

Communication

Descripción del empleo

Company Overview:

Techspert is a fast-growing technology scale-up based with offices across the UK, US, and Chile. We’ve developed AI-driven technology to revolutionise how knowledge is indexed, identified, and sourced within the healthcare and life sciences sectors and beyond. Our mission is to disrupt the expert network industry using cutting-edge machine learning technology.

We’re growing rapidly. The environment here is lean and agile; we prioritise fast growth with an exciting environment to match. Successful applicants will join as early employees, with significant opportunities to impact our primary business activities.

About the Project team (qual):

Our Project Team plays a pivotal role in delivering high-impact customer engagements and ensuring the smooth execution of expert network projects. We act as the central link between our customers and experts, managing internal stakeholders, coordinating across functions, and liaising with third-party vendors to meet project timelines and research objectives. We're focused on connecting customers with the most relevant experts efficiently and effectively. We are proactive problem-solvers, skilled communicators, and masters of project coordination, ensuring every project meets expectations around quality, speed, and impact. From bidding and onboarding to project closure and repeat business, we own the entire project lifecycle and contribute directly to the growth of customer accounts.

We are looking for someone at an advance level in written and spoken English, please apply in your CV and covering letter in English.

Salary is up to 3.5 million CLP per month (gross) plus bi-annual bonus

Key responsibilities:

1. Own a few smaller sized customer relationships and manage their projects end-to-end,from RFQ response and internal recruitment to vendor management and final resolution, as well as ensuring overall account health

2. Lead an international team of Project Managers,ensuring oversight and health of ~50 accounts (across all our customer types, including corporates and capital markets) owned by your team members through weekly 1:1 meetings and team meetings, as well as keeping the team aligned with company KPIs, and actively drive improvements in processes, team operations, and performance standards

3. Report directly to the COO and cross functional leadershipkeeping the COO updated proactively, independently resolving conflicts, engaging with third party vendors to help project delivery, collaborating closely with the Quant PM Team Leader, Network Development, Customer Success, Sales, Marketing, Compliance & Legal, Finance and Tech teams to drive the business forward

4. Operational Improvement – continuous development and refinement of operational workflows to ensure best in class delivery

Job requirements

What we are looking for:

• 3+ years’ experience in project management, customer delivery, preferably with international customers, or operations (ideally in expert networks, consulting, or research)

• Demonstrated leadership skills, with experience managing and developing a team in a fast-paced, cross-functional setting

• Strong customer-facing and commercial acumen as a role model to the team

• Excellent organisational and multitasking abilities

• Clear, confident communicator across all levels

• Process-driven with a continuous improvement mindset

• Comfortable working cross-functionally and across time zones with minimal guidance

Adaptable, proactive, and solutions-focused