Primary Research Manager (Fieldwork)

IQVIA; Santiago; Presencial; CLP 30.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

IQVIA Chile seeks an Associate/Primary Research Manager to supervise quantitative and qualitative healthcare market research fieldwork. You will coordinate with account teams, vendors, and internal stakeholders to ensure studies are feasible, delivered on time, within budget, and to quality standards.

You will provide consultative guidance, develop custom recruitment solutions, support operational efficiency, and coach junior staff across onshore and offshore resources.

Formación

• Bachelor’s degree required with minimum 5 years in market research including fieldwork management.
• Advanced English proficiency, written and spoken, is a must.
• Experience in healthcare MR with HCP and patient recruitment a plus.
• Experience performing feasibility assessments across study types and audiences.

Responsabilidades

• Manage end‑to‑end fieldwork for quantitative and qualitative studies, ensuring timelines, quotas, and quality standards.
• Oversee healthcare research projects involving HCP and patient recruitment.
• Monitor live fieldwork, assess risks, and propose corrective actions.
• Partner with vendors, review pricing, and track spend to control costs.

Conocimientos

Advanced English

Project management

Vendor relations

SQL basics

Communication

Educación

Bachelor’s degree

Herramientas

ConfirmIT/Decipher

Descripción del empleo

Associate/ Primary Research Manager

The Associate/ Primary Research Manager is responsible for managing the execution of quantitative and qualitative healthcare market research fieldwork. This role partners closely with account teams, vendors, and internal stakeholders to ensure that studies are feasible, delivered on time, within budget, and to quality standards. The Fieldwork Support Manager provides consultative guidance, develops custom recruitment solutions, supports operational efficiency, and contributes to team development across onshore and offshore resources.

Key Responsibilities

Fieldwork & Study Execution

• Manage end‑to‑end fieldwork for quantitative and qualitative studies, ensuring timelines, quotas, and quality standards are met.
• Oversee healthcare research projects involving HCP and patient recruitment.
• Monitor live fieldwork and recruitment pacing; identify risks and recommend course corrections.
• Conduct feasibility assessments across study types, audiences, and methodologies.

Vendor & Financial Management

• Manage relationships with sample and recruitment vendors.
• Review, negotiate, and manage vendor pricing to ensure cost control.
• Track spend and support invoice-to-purchase-order reconciliation.

Consultative Partnership

• Serve as a trusted fielding advisor to account teams and stakeholders.
• Provide consultative guidance concerning optimal fielding strategies, trade‑offs, feasibility risks, and timelines.
• Design and execute custom recruitment approaches for hard‑to‑reach audiences or accelerated timelines.

Team & Capability Development

• Train, coach, and support junior staff and/or offshore teams.
• Ensure adherence to fielding best practices, processes, and quality expectations.

Minimum Qualifications

• Bachelor’s degree required.
• Advanced English proficiency, both written and oral.
• Minimum 5 years market research experience, including hands‑on responsibility for managing fieldwork execution.
• Experience in healthcare market research, with direct exposure to HCP and patient recruitment.
• Minimum of 2 years performing feasibility assessments across a range of study types and target audiences.
• Strong operational, organizational, and problem‑solving skills, with the ability to manage multiple studies simultaneously.
• Basic SQL proficiency, with experience querying, reviewing, and validating data for feasibility analysis, recruitment tracking, or quality assurance.

Preferred Qualifications

• Proven expertise in vendor management, including pricing negotiations and cost control.
• Demonstrated consultative leadership, with the ability to guide account teams and stakeholders concerning optimal fielding strategies, trade‑offs, and risk mitigation.
• Track record of developing custom recruitment solutions for hard‑to‑reach audiences or aggressive timelines.
• Experience training, coaching, or overseeing junior staff and/or offshore teams.
• Familiarity with online survey platforms (ConfirmIT/Decipher) and digital data collection tools.
• Experience creating and enforcing SOPs in a growing or evolving organization.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.