Manager, Product Management, Commercialization, Consumer Acquisition & Engagement (CA&E) - Prod[...]

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Manager, Product Management, Commercialization, Consumer Acquisition & Engagement (CA&E) - Product Marketing

Overview

Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth. We work side by side with our clients as a key lever for them to grow their business with innovative and technological solutions.

Within the Services organization, Consumer Acquisition & Engagement places Mastercard at the heart of our customer’s B2C and B2B Lifecycle Management strategy. We help our customers acquire, engage, and retain customers with end-to-end services and platform solutions.

Role

The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Regional Manager – Product Marketing lead for South LAC, to oversee sales enablement with innovative Marketing and Personalization solutions, go-to-market strategies, and the product strategy of key CA&E Marketing services and platforms, including Marketing, Loyalty, and Personalization solutions.

Key Responsibilities

1. Drive Growth: Lead the expansion of the CA&E business across South LAC by understanding the market needs to build a differentiated go-to-market strategy considering advanced Digital Marketing, Loyalty, and Personalization solutions.
2. Market Intelligence: Analyze and understand competing solutions and market trends to position Mastercard’s offerings effectively.
3. Enablement Materials: Produce compelling sales tools, trainings, and resources for key stakeholders.
4. Tailored Product Narratives: Customize product messaging for diverse customer markets and segments depending on the needs.
5. Sales Support: Contribute to key client RFPs and other forms of customers' commercial proposals.
6. Scalable GTM Strategies: Create 1:M strategies to expand the reach and relevance of existing products.

All About You

• Extensive experience launching and scaling products in dynamic markets.
• Background in banks, airlines, fintechs, or retailers' industries.
• Strong business acumen and a track record of delivering innovative, customer-centric solutions.
• Demonstrated leadership skills influencing high-performance teams.
• Proven Loyalty & Digital Marketing skills with knowledge in personalization.
• Deep understanding of consumer, industry, and market trends.
• Data-driven mindset and analytical skills.
• Creative problem solver with the ability to generate “out of the box” solutions and build alignment across diverse teams.
• Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments.
• International and matrixed organizational experience is highly desirable.
• Exceptional networking, communication, and storytelling skills, with a strong focus on results and urgency.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.