Learning & Development Manager (LMS)- Human Resources

Signant Health; Chile; On-site; CLP 18,000,000 - 30,000,000; Full time

Job summary

Signant Health is seeking a Learning and Development Manager (LMS) to administer and optimize our Learning Management System, collaborate with HR Operations, IT, and stakeholders, and deliver AI-powered learning analytics across global programs.

The ideal candidate will have LMS expertise, experience with dashboards and Power BI, and the ability to manage multiple projects in a fast-paced environment. This role supports enterprise learning initiatives and data-driven decision making.

Qualifications

• Bachelor's degree in Instructional and/or Educational Technology, CS, IS, or related field.
• 3+ years of experience supporting LMS administration, HRIS, or Talent Management platforms.
• Strong technical proficiency with LMS configuration, troubleshooting, and reporting.
• Experience creating dashboards and learning analytics using AI and Power BI.
• Experience with LMS implementations, upgrades, or migrations.

Responsibilities

• Administer and maintain the LMS: configuration, user management, curricula, assignments, and reporting.
• Support global learning programs and ensure accurate setup, tracking, and completion of initiatives.
• Research and apply AI, automation, and learning technologies to improve workflows and service quality.
• Maintain LMS data integrity, audits, updates, and maintenance activities.
• Develop and maintain LMS reports, dashboards, and learning analytics using AI/Power BI.
• Create quarterly Power BI dashboards by consolidating data from multiple sources.
• Troubleshoot issues, handle learner inquiries, and support testing and upgrades.
• Document procedures and provide user training materials.

Skills

LMS administration

Power BI dashboards

AI in learning analytics

Project leadership

Stakeholder management

Analytical thinking

Communication skills

Learning technologies

Education

Bachelor's degree in Instructional/Educational Tech or related field

Tools

Power BI

LMS platforms

Job description

About Signant Health

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands‑on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.

Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.

If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting‑edge AI technologies — you will find purpose and opportunity at Signant Health.

About the Role

The Learning and Development Manager (LMS) primary responsibility is to support the administration, configuration, optimization, and ongoing management of the Learning Management System (LMS). This role reports to Global Learning & Development, and partners with HR Operations, IT, and business stakeholders to deliver effective learning solutions, ensure data integrity, and support global learning operations. The ideal candidate will have strong LMS expertise, experience supporting enterprise learning programs, demonstrated experience with creating dashboards, analytics, and learning performance reports utilizing AI and Power BI tools, and the ability to manage multiple projects in a fast‑paced environment.

Our ideal candidate

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast‑paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

KEY ACCOUNTABILITIES - Function

• Administer and maintain the LMS, including system configuration, user management, curricula, learning assignments, and reporting
• Support global learning programs and ensure accurate setup, tracking, and completion of learning initiatives
• Research, recommend and Apply AI, automation, and learning technologies to improve content workflows, learning administration processes, reporting, and service quality
• Manage LMS data integrity, audits, system updates, and ongoing maintenance activities
• Build and maintain the learning catalog through the Learning Admin role - programs, courses, standalone lessons, learning paths, compliance programs, and the business processes that support enrollment, ratings, and discussions
• Implement and manage LMS integration with other HR systems and content libraries.
• Develop and maintain LMS reports, dashboards, and learning analytics by leveraging AI and Power BI tools.
• Create quarterly Power BI dashboards by collecting and combining different sources of data.
• Troubleshoot system issues, manage learner inquiries and requests, and technical challenges
• Support LMS testing, upgrades, enhancements, and implementation projects
• Create and maintain system documentation, procedures, and user training materials

KNOWLEDGE, SKILLS & ATTRIBUTES

• A bachelor's degree in Instructional and/or Educational Technology, Computer Science, Information Systems, Learning and Development, or related field
• 3+ years of experience supporting Learning Management System administration, HRIS systems, or Talent Management platforms.
• Strong technical proficiency with LMS platforms including configuration and troubleshooting.
• Advanced knowledge of LMS functionality, including content management, reporting, and system configuration.
• Experience supporting LMS implementations, upgrades, or migrations
• Experience creating dashboards, analytics, and learning performance reports utilizing AI and Power BI tools.
• Strong reporting, analytical, and problem‑solving skills
• Experience with LMS user management, reporting, testing, and troubleshooting
• Strong communication and stakeholder management skills
• Ability to manage multiple priorities and work independently

Our ideal candidate

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast‑paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others